Currently Being ModeratedNov 29, 2011 9:02 AM (in response to patricia174)
have you put the headset in discovery / pairing mode?
it's manual should state how you do this
also if the headset is paired with another bluetooth device it can't be paired with the ipad too
unpair it first
Currently Being ModeratedDec 4, 2012 5:28 PM (in response to PeterfromVA)
Try resetting the sd10-hd . That solved my problem. I was able to pair with my iPhone 5.
Follow this link to instruction to reset the s10-hd, https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/ 59350/p/1422,2690,7709
Essentially hold down the + and 0 (power button) until the LED turns blue. Then power off the headset and power on. Put the iPhone in discoverable mode and they should now sync.