1 Reply Latest reply: Dec 4, 2012 7:32 PM by nyc_cu
myusuf252 Level 1 Level 1 (0 points)

I have a problem with my rMBP (MAC OS:10.8.2) and i'm not sure if it is just an easy fix or if there is a serious hardware issue.

 

I connect my rMBP to an external projector Hitachi CPX3011 (max resolution 1600x1200) very often for my presentation.

 

I use a Thunderbolt port to mini display port to VGA adapter to connect my laptop to this projector.

 

When I plug it into my projector the screen on my rMBP goes black and nothing shows up on the projector.

 

I try both of the Thunderbolt port, the rMBP switches resolutions and goes back

 

I called Apple, but the guy just told me to they never encounter this before, (case number 368401545).

 

Is there something that I am missing here???

 

Or do you guys think that my Thunderbolt port could be faulty.

 

By the way, just to be a little more descriptive. When I connect my projector to my rMBP on the port that doesn't work, my screen immediately turns black. I can still see my mouse pointer, but its incredibly HUGE. About the size of a dime.

 

Please help if you can. I really appreciate it. Check out the video for this problem.


MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)