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wifi sync not working after ios6 update

154002 Views 685 Replies Latest reply: Jan 11, 2014 9:48 PM by MacUserAE RSS Branched to a new discussion.
  • Pagemakers2 Level 1 Level 1 (25 points)
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    Dec 2, 2012 8:41 AM (in response to ratfinkle)

    Worked a dream for 4 iOS devices before iOS 6

  • the2mikes Calculating status...
    Currently Being Moderated
    Dec 3, 2012 6:25 AM (in response to Glenn231)

    I've been having this same trouble for months. I have uninstalled / reinstalled and more. Today, I got the iTunes 11 upgrade and hoped that would fix it. NOPE.

     

    So, I tried restarting the apple mobile device service and that did the trick.

     

    So, I've written a short batch file that will restart the service and added that to my scheduled tasks. Every day at 3am, the service will restart. Hopefully that will keep things syncing.

     

    Thanks for the tip.

  • Pagemakers2 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Dec 4, 2012 2:06 AM (in response to the2mikes)

    I even have to manually start the sync when I physically connect my iphone or ipad to iTunes.

     

    Sometimes it automatically starts and sometimes it doesn't.

  • fapapa Calculating status...
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    Dec 4, 2012 9:30 PM (in response to applegeekva)

    OK, WiFi sync has been "working" for me since my last post as long as I restart iTunes once in a while ... and that includes with iTunes 11. I say "working" in quotes because I just discovered some unusual behavior. When I sync, regardless of tethered or WiFi, it does not seem to sync my apps. When an app update comes out, I usually download it on one device and then sync all of them, rather than download it multiple times. So when Pages 1.7 came out today, I downloaded it on my iPhone while I was at work. When I got home, synced my iPhone first (over WiFi) and then my iPad, expecting Pages to disappear from the list of apps needing updating on my iPad. It did not. So I took a look at my list of apps needing updates in iTunes, and there sat 45 apps needing updates (most of which had already been updated on one of my iDevices). I synced several other times, both tethered and WiFi, and nothing worked. Also tried updating an app on my iPad and syncing, with the same result.

     

    So my ask is, if you could please check to see if updates to apps on your iDevices are being synced to iTunes for you.

  • nancyiphone Level 1 Level 1 (0 points)
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    Dec 4, 2012 9:54 PM (in response to applegeekva)

    try these steps

     

    Turned off my wireless on iPad

    Attached to my win7 laptop with USB cable

    Opened iTunes

    When my iPad showed up within iTunes I confirmed "sync with wifi" was checked

    Unplugged USB cable and turned on wifi in settings.

    After about one minute my iPad showed up in iTunes

     

    hopefully it will be able to sync wirelessly.

  • stefanschwann Calculating status...
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    Dec 5, 2012 9:46 PM (in response to applegeekva)

    Got the same problem under Windows 7 since iOs 6 it works neither on my iPad 2, iPhone 4 and iPhone 5. That's really frustrating. Also the update to itunes 11 didn't help.

  • iphone32gb Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 6, 2012 2:07 PM (in response to arkoenig)

    yes it does, but I prefer to just restart mobile device service since I am already on my PC and I hit the sync button from Itunes since my phone is in another room.

  • iphone32gb Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 6, 2012 2:11 PM (in response to the2mikes)

    any chance you could post the script for restart, I would like to test this theory more.

     

    Thanks

  • Thomas from North chatham Calculating status...
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    Dec 7, 2012 6:14 AM (in response to iLoveLiveUnique)

    That worked for me.

  • Thomas from North chatham Level 1 Level 1 (0 points)
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    Dec 7, 2012 6:15 AM (in response to elpolaco305)

    iLoveLiveUnique

     

    That worked for me.

  • arkoenig Calculating status...
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    Dec 7, 2012 11:26 AM (in response to applegeekva)

    Has anyone tried this? Basically the idea is to add C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe to the list of programs that the firewall will allow through.

  • Pagemakers2 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Dec 7, 2012 11:29 AM (in response to arkoenig)

    It's not just a Windows thing.  I'm all Mac and since iOS6 it's bust for me too.  Even when I use the USB cable I have to manually initiate the sync ay times.

     

    All 4 of my iOS 6 devices do the same and all were fine before the upgrade.

  • the2mikes Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 7, 2012 11:59 AM (in response to arkoenig)

    It's not a firewall issue. I've completely shutdown the firewall and no difference.

     

    I also have an application called, "Air Video Server" that allows me to stream my videos to my iPhone/iPad.

     

    If I kill this process, close iTunes and restart the Apple Mobile Devices Service, I get a windows FAULT message during the restart. So, the service fails because of the error.

     

    Then I start the service successfully and open iTunes and it finds all my devices and syncs successfully.

     

    So, I'm going to disable the Air Video service temporarily (I use it all the time), and see if syncing works again.

     

    I'll update this thread with the results after a few days of testing.

  • Deemeehaa Calculating status...
    Currently Being Moderated
    Dec 7, 2012 7:56 PM (in response to applegeekva)

    We all have to have something in common to be experiencing the same problem. Post down the following information so that we can narrow down to the cause of the problem. I have posted my information too. If you think that anything else sould be added to the list, then feel free to do so. I think that together, we can solve this annoying problem

     

    Pc, Mac, or Other -      PC

    Os Version -                Windows 8 pro

    32bit or 64bit -            64bit

    Ram -                         8gb

    Proccesor -                AMD Phenim II X4 965 Processor 3.40 GHz

    Router -                     Actiontec MI424-WR Rev. F

    IP Address -               192.168.1.4

    Router IP -                 192.168.1.1

    Securety System -      Norton 360

    Internet Adapter -       Realtek 8111E

    Wifi or Lan -               Lan

    iOS Device -               iPhone 5

    iOS Version -              6.0.1

    iTunes Version -         11.0.0.163

  • Pagemakers2 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Dec 9, 2012 6:06 AM (in response to Deemeehaa)

    I think the only thing was have in common is we all upgraded to iOS 6 and it stopped working.

     

    You are windows. I am all Mac.  iMac.  Apple router. iPhone. iPad.

     

    It was fine before iOS 6.

     

    I honestly think this is something Apple need to fix and nothign we can do.

     

    Us fixing intermittent problems like this are so hard because replicating the issue is almost impossible.

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