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HT1218: About AirPort base station firmware updates

Learn about About AirPort base station firmware updates

HT1218 Problem using a 2nd AE to "Extend" wifi.

395 Views 10 Replies Latest reply: Dec 10, 2012 3:36 AM by Aitchb65 RSS
Aitchb65 Calculating status...
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Dec 4, 2012 10:07 AM

I have added a 2nd AE which happily sets up by joining my network. I want to use it to extend the Wi-Fi signal but after changing the wireless setting to "extend  a network" it fails to setup and it shows an ! to the left of the name and the number 1 in a red circle on the right. There are no means to get this Firmware update from that screen. It only asks me if I want to "forget" it.


So I have to "forget" it, power it down and a while after power up it reappears. I click on it, "edit" and change the wireless setting to "join a network". I have done this three times with the same result.


The 1 means the AE needs a Firmware update. On one support page it said "The red number beside any device in Airport Utility indicates that the divice needs a firmware update. Click on the device and hit the update button. The firmware will update and the red number should be gone" I click on it and I only get the "Forget it?" option. In the "Join only..." I only get edit and no option there to update the Firmware.


Do I need the update and if so how to do it?


If that does not fix it how to I make the AE "Extend" my Wi-Fi?


Thanks in anticipation.




Airport Utilty 6.1

Mac OS Mountian Lion.

AE is A 1392

iPhoto '11, Mac OS X (10.7.4)
  • Bob Timmons Level 9 Level 9 (75,425 points)
    Currently Being Moderated
    Dec 4, 2012 10:22 AM (in response to Aitchb65)
    The 1 means the AE needs a Firmware update


    Not necessarily. The "1" will display for any number of reasons.  If you click directly on the "1", what happens?


    We understand that you have a new A1392 model of the Express and you are trying to configure it to "extend". What is the model number of the "other" AirPort Expess that you have?  Look on the side of the Express to locate the Model No if you are not sure.  Does this AirPort Express also display in AirPort Utility?

  • Bob Timmons Level 9 Level 9 (75,425 points)
    Currently Being Moderated
    Dec 4, 2012 1:25 PM (in response to Aitchb65)

    I will assume that A1264 is your "main" AirPort Express and is functioning normally. Click "Forget" on the "new" Express in AirPort Utility.


    Since your "new" Express is dual band, do you plan to make this your "main" router?


    The reason that I ask is that your A1264 Express is not simultaneous dual band, so the "new" Express will only "extend" one band if you configure the new "Express" to extend a wireless network.


    If you want to be able to take advantage of the dual band capability of the "new" Express, that is the device that needs to be connected to your modem.  Then the A1264 Express can "extend" one band for better coverage.


    Or, if you want to leave the A1264 Express "as is" and use the "new"Express to extend the signal, you can go that way as well.


    Which do you want?

  • Bob Timmons Level 9 Level 9 (75,425 points)
    Currently Being Moderated
    Dec 5, 2012 6:43 AM (in response to Aitchb65)
    So how do I use one as an extender?


    Unfortunately, an Apple device cannot "extend" the signal from your Livebox.


    "Extend" is an Apple to Apple feature, so you must have one Apple device producing the wireless signal and another Apple device to extend it.


    So, your network must look like this:


    Livebox    >    Ethernet connection to AirPort Express to create a wireless signal    >     then wireless connection to the other Express to extend the signal.

  • Bob Timmons Level 9 Level 9 (75,425 points)
    Currently Being Moderated
    Dec 5, 2012 10:23 AM (in response to Aitchb65)
    I'll try to do that meanwhile can you tell me the average wirless range in a newish house of an AE?


    As a very general rule of thumb, a typical wall of sheetrock or wallboard and 2 x 4s will absorb...on average....about 15-20% of the signal.  A ceiling will absorb 25-30% since it is much thicker.


    After 3 or 4 walls, or a ceiling and a few walls, there won't be much of the signal left.


    So the question is not really range, but obstructions.  Minimize obstructions as much as possible.


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