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iphone 5 will not sync with outlook

823 Views 4 Replies Latest reply: Dec 6, 2012 6:53 AM by f2c RSS
f2c Calculating status...
Currently Being Moderated
Dec 5, 2012 5:34 AM

Hi all,

Has anyone encountered a problem where having returned from abroad the iphone 5 icloud calendar no longer sync's with Outook 2007 on desktop?

 

Running latest software and update s applied. (IOS, Itunes and Service packs)

 

Comments would be appreciated.

 

Thanks

f2c

iPhone 5, iOS 6.0.1, running exchange 2003
  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 5, 2012 12:02 PM (in response to f2c)

    Never has... unless you are using the iCloud Control Panel installed on the computer to act as an intermediary. 

     

    Or did you mean that the Outlook calendar is not syncing to the iPhone (not iCloud) calendar?

  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 6, 2012 6:32 AM (in response to f2c)

    If syncing via Exchange, there is no need or purpose for the iCloud Control Panel to be installed.  Outlook and the iPhone both sync directly to the Exchange server.

     

    Does email for this account work on the iPhone?

    Are the login credentials for the account correct?

    Is the device being blocked by the Exchange administrators?

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