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iphone quality and return services

154 Views 3 Replies Latest reply: Dec 5, 2012 5:55 PM by diesel vdub RSS
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Dec 5, 2012 12:36 PM

First of all im sorry i do not know if this is right category;;

 

I have just received my new iphone 4s and first thing i noticed was there was no icloud logo on the box

 

here is my first question. is this normal ?

 

second when i opened the box i noticed there were two big dent and a holes between antenna and front white pannel not only that volume buttons were unstably wiggling

 

therefore i decided to return and get it exchanged. when i called the lady told me i would have to wait for 24~48 hours for a call before i return the iphone.

 

here is second question. what am i exactly waiting 24~48 hours for??

iPhone 4S

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