3 Replies Latest reply: Dec 5, 2012 5:48 PM by stevejobsfan0123
Foodage Level 1 Level 1 (0 points)

Slipped over in the ice today and have cracked the screen on my iPhone 5. Could anyone tell me what the situation is with this? Can it be replaced? Is it covered under the warranty? Etc


iOS 5, MMS, iPhone 4S
  • 1. Re: Broken iPhone
    stevejobsfan0123 Level 7 Level 7 (32,315 points)

    It is not covered under a warranty unless you bought AppleCare+. Otherwise it is $229.

  • 2. Re: Broken iPhone
    Foodage Level 1 Level 1 (0 points)

    Why is it not covered under Apple's 1 year warranty? Applecare is just to increase that to 2 years, so I don't see why having that would make any difference, especially as I change phones every year.

  • 3. Re: Broken iPhone
    stevejobsfan0123 Level 7 Level 7 (32,315 points)

    Foodage wrote:

     

    Why is it not covered under Apple's 1 year warranty?

    It is typical for a manufacturer not to cover damage done by the user.

     


    Applecare is just to increase that to 2 years

    I made reference to AppleCare Plus.