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HT5312: Rescue email address and how to reset Apple ID security questions

Learn about Rescue email address and how to reset Apple ID security questions

HT5312 I am forgot seculity questions

154 Views 1 Reply Latest reply: Dec 6, 2012 12:31 AM by King_Penguin RSS
Sun thita Calculating status...
Currently Being Moderated
Dec 5, 2012 10:27 PM

I am forgot seculity questions

iPhone 5, iOS 6.0.1
  • King_Penguin Level 10 Level 10 (92,490 points)
    Currently Being Moderated
    Dec 6, 2012 12:31 AM (in response to Sun thita)

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.

     

    Then select 'iTunes Store', and on the next screen select 'Account Management'

     

    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.

     

    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

     

    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

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