Currently Being ModeratedDec 5, 2012 7:52 AM (in response to HACKINT0SH)
When I attepmt to install App, it asks for Apple ID. I know the credentials are correct, but it will not accept them.
Using Apple's Reset Password site does not work either. I am still waiting on the "Email Authentication" email, and it doesn't accept the DOB. So I am unable to reset the password.
Currently Being ModeratedDec 5, 2012 9:49 PM (in response to bawaggoner)
Alright, looks like this may have to go to iTS and even possibly AST as we are getting into corporate issues,etc.
First, let's start correspondence here:
iTunes Store Support
After a few emails they'll either have it sorted out, or refer you to a unit who can.
Currently Being ModeratedDec 6, 2012 8:39 AM (in response to HACKINT0SH)
Sorry, the issue is resolved. I called Apple and after about an hour it was resolved.
The Apple ID we used was ['companyname' with no spaces], and apparently Apple doesn't allow Apple ID's that are not e-mail addresses. We were able to changed it to [admin]@[companyname.com] so we are now able to upgrade our machines to Mountain Lion.