Skip navigation

App Store can not connect

225 Views 3 Replies Latest reply: Dec 5, 2012 10:01 PM by HACKINT0SH RSS
ffmusik Calculating status...
Currently Being Moderated
Dec 4, 2012 11:21 AM

My App Sore App cannot connect to the App Store, I have this problem already for weeks. I don't know, what happened, but one day it was there. I have no idea to solve this.

The same time the iMac is connected to the internet, I can read and write eMials, I can surf with the browsers Safari and Firefox, iTunes connects to the iTunes Store, so everything else works.

Someone told me, it might have to do with Apple certificates, but I have no clou, what that means …


iMac 2,7 GHz Intel Core i5, 4 GB Speicher 1333 MHz DDR3

MacOS 10.7.5


Thanks for help!



iMac, Mac OS X (10.7.5)
  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Dec 4, 2012 9:44 PM (in response to ffmusik)

    Ok we can try to solve this. But first, can you either show us a screenshot of the problem, or descibe in details everything you see when you try to connect. What does it say?

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Dec 5, 2012 10:01 PM (in response to ffmusik)

    I'm guessing it just says "Cannot Connect to the App Store"


    Can you tell me, do you have any anti-virus software running? Often they will cause this symptom, the same with firewall stuff.


    If you don't have any of that, try this for now:


    Network Preferences -> Advanced -> DNS > DNS Servers

    Add these two entries:

    They are Google DNS servers.

    Remove everything else. Leave Domains as is.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.