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App Store can not connect

225 Views 3 Replies Latest reply: Dec 5, 2012 10:01 PM by HACKINT0SH RSS
ffmusik Calculating status...
Currently Being Moderated
Dec 4, 2012 11:21 AM

My App Sore App cannot connect to the App Store, I have this problem already for weeks. I don't know, what happened, but one day it was there. I have no idea to solve this.

The same time the iMac is connected to the internet, I can read and write eMials, I can surf with the browsers Safari and Firefox, iTunes connects to the iTunes Store, so everything else works.

Someone told me, it might have to do with Apple certificates, but I have no clou, what that means …

 

iMac 2,7 GHz Intel Core i5, 4 GB Speicher 1333 MHz DDR3

MacOS 10.7.5

 

Thanks for help!

 

FF

iMac, Mac OS X (10.7.5)
  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Dec 4, 2012 9:44 PM (in response to ffmusik)

    Ok we can try to solve this. But first, can you either show us a screenshot of the problem, or descibe in details everything you see when you try to connect. What does it say?

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Dec 5, 2012 10:01 PM (in response to ffmusik)

    I'm guessing it just says "Cannot Connect to the App Store"

     

    Can you tell me, do you have any anti-virus software running? Often they will cause this symptom, the same with firewall stuff.

     

    If you don't have any of that, try this for now:

     

    Network Preferences -> Advanced -> DNS > DNS Servers

    Add these two entries:

    8.8.8.8

    8.8.4.4

    They are Google DNS servers.

    Remove everything else. Leave Domains as is.

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