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cannot connect to itunes store on ipad

234378 Views 294 Replies Latest reply: Dec 10, 2013 2:51 AM by Whydoesthishappentomeeeeeee RSS
  • JimNim Calculating status...
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    Dec 5, 2012 9:00 AM (in response to frankpgh)

    frankpgh,

     

    My experience with andriod devices has actually been quite the opposite, and bug fixes in my opinion with Apple have usually been handled fairly quickly... That obviously doesn't apply to this case though, and I can agree that the fact that a work-around has been the common fix for many months is quite ridiculous.

     

    Still, you say "unresolved for years" as if this exact problem has been around that long - has it? I was under the impression that this was newly introduced by 6.0? If it has in fact been going on that long, I'll gladly hop on board your bandwagon of poor design and development claims.

  • Tigremty Calculating status...
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    Dec 5, 2012 9:14 AM (in response to JimNim)

    Jim go to settings - reset - reset settings it will fix the problem !!

  • BooMeR0711 Calculating status...
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    Dec 5, 2012 9:15 AM (in response to JimNim)

    Version 5.0 on iPad 1 has the problem.

  • JimNim Level 1 Level 1 (0 points)
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    Dec 5, 2012 9:27 AM (in response to BooMeR0711)

    @BooMeR0711

     

    You're right that it *should* not have bugs. The reality is, EVERY new major release of a phone OS - whether iOS, Android, or any other - comes with major re-disigns in place that always introduce new bugs to some degree.

     

    I'm not defending Apple for having a bug in their software, or a network problem, or whatever is at fault. It's their fault and responsibility, and they need to get it fixed. I'm saying that it's *unrealistic* to expect there to be NO problems with how the device operates, and you're going to be unhappy with ANY device you buy if you approach things with that attitude.

     

    Also... If you're saying that this EXACT problem has been around since before 6.0, feel free to disregard my comments completely.

  • JimNim Level 1 Level 1 (0 points)
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    Dec 5, 2012 9:29 AM (in response to JimNim)

    Just now saw a few newer previous posts - looks like DNS is in fact the cause (so possibly an issue on Apple's store server side?)

     

    Added google DNS (8.8.8.8) to my network settings, and that cleared things up! Thanks for the input.

  • BooMeR0711 Level 1 Level 1 (0 points)
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    Dec 5, 2012 9:49 AM (in response to JimNim)

    Hello JIm,

     

    Yes this has been around before 6.0 as I am stuck with 5 with my iPad One. The DNS fix did not work for me. I had to use the date fix by starting out as far as I could go, then setting the year back by one until I finally found a year that worked. Crazy!

  • evandroks Calculating status...
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    Dec 5, 2012 5:07 PM (in response to boltond)

    I adm my wife have Ipad 2 devices.

     

    A- She has IPad 2 with IOS 4.3.2 - Everything working Fine !!

     

    B- My Ipad 2 has IOS 6.0.1  -  since I Put IOS 6.0  and 6.0.1  problems started !!

     

     

    PROBLEM A  -  CANNOT CONNECT TO ITUNES STORE

    PROBLEM B  -  VERY VERY SLOW TO BROWSE INTERNET IN SAFARI

    PROBLEM C - LAGS IN SEVERAL SCREENS - APPLE STORE, ETC

     

    Conclusion: It´s a BIG Bug In IOS 6.0 and IOS 6.0.1

     

    I already made all steps Apple advise me (http://support.apple.com/kb/TS1398)

    None have worked in IOS 6 - sometimes It works,  But stops Again.

     

    APPLE - Please stop telling that the problems are in Wifi Routers.

    From the information above, the problems are just in IOS 6.x, and Apple MUST FIX IT !

     

    I am very disappointed with Apple.   Soon I will be in a Android device.

     

    Message was edited by: evandroks

  • ttwarrior1 Calculating status...
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    Dec 5, 2012 10:18 PM (in response to evandroks)

    new first tablet owner , got my ipad mini today and i really can't seem to do anything but surf the net

     

    any app i click, it will say cannot connect to itunes store. Why would i even need to do that?

     

    I have no idea what to do, thinking of just returning it and walking around with my laptop

  • MARSZILLA Calculating status...
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    Dec 5, 2012 10:36 PM (in response to boltond)

    My god, i had to come back to this stupid discussion to figure out how to stop getting email updates from it because iOS 6 has everyone and their mom here due to experiencing this stupid problem and it's blowing up my mailbox. APPLE, JUST QUIT BEING A BAG OF ***** AND LET US INSTALL PREVIOUS VERSIONS OF iOS UNTIL YOU GET YOUR **** TOGETHER AND GET THIS FIXED! From a business prospective, fixing the app store issue should be priority one! People use the app store because they want to give you more money, morons. What could you idiots be working on that is more important than patching this problem?

  • ttwarrior1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 5, 2012 11:50 PM (in response to MARSZILLA)

    how and where do you add this??? google DNS (8.8.8.8) to my network settings, and that cleared things up! Thanks for the input.

     

    linksys router, im desperate on day 1 of my tablet, thinking of returning and getting

    a dell xps 12 lmao

  • evandroks Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 12:43 AM (in response to ttwarrior1)

    I tried to change DNS to 8.8.8.8, but IT´S STILL NOT working !!

     

    I CONTINUE with BIG PROBLEMS in:

     

    -Surfing the NET - very slow , hanging up

    -App Store not connecting

     


     


  • nmyers Calculating status...
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    Dec 6, 2012 5:28 AM (in response to MARSZILLA)

    What could they be working on that is more important than keeping their customer base in and connected to the store?

    Or just overall making their expensive products work desirably.

     

    I agree Marszilla.

  • thomasfromtn Calculating status...
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    Dec 6, 2012 9:02 AM (in response to boltond)

    I have tried evrything to get my ipad to work.

    Tried every reset. Still can not connect to to itunes store, Can not get my music transferd back from computer to ipad either. Got all my APPs back.

    Also having problems connecting to web sites. Very slow and does not connect. If I shut it down and reboot it may work for a couple of web site searches than back to the old thing.

    Seams everytime Apple does an update things do not work as wwell as before.

    Right now I would like to use the ipad for target practice.

     

    Yes my WiFi is working. Even did a reboot on it. My Computer,s and iphone connect to it no problem.

    Beleave this will be the LAST Apple produt we buy. My wife has an ipad also. with some conn. issues at times.

     

    Very unhappy Apple owners.

  • Gkclay Calculating status...
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    Dec 7, 2012 6:38 PM (in response to boltond)

    I had the "Cannot connect to iTunes store" error while trying to update apps on my iPad 1(iOS 5.1.1). I tried the date fix and a few other fixes I found. Eventually I came to realize that I always got the error when I used the "Update All" button. I went to update my apps individually and had NO problems whatsoever.

  • thomasfromtn Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 8, 2012 3:04 PM (in response to boltond)

    I repaced my New WiFi Router with the old one. Everything working as it should from Itunes and APP store.

    Not sure why as everything was working after setting the new router for months.

     

    So I was able to get all my stuff back from iCloud.

     

    Now to figure out why I can get my APPs from my computer but not all my music I put on it. I have over 1800 songs I loaded from my CD's and old records.

     

    The progress bar at bottom will show all APPs and music. when I sync. the music all disappears.

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