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Apple TV Purchases Backed Up In Itunes But Will Not Show In Home Sharing On Ipad

28307 Views 31 Replies Latest reply: Apr 2, 2014 11:23 AM by rikifromca RSS
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bcrigler Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 6, 2012 8:00 AM

This problem is bizzare.

 

Basically I have had Apple TV for a while but really only made some purchases from the interface on the TV the other day. (Besides Rentals)

 

Normally I buy the movie directly on my macbook and download it.  Then go watch it on my Apple TV.

 

This time I bought on Apple TV then went to Itunes and downloaded it off the cloud.  Any movie I have purchased from the Apple TV will not show up on Home Sharing  (Sharing from my Macbook to my Ipad2)  Even though it was purchased with the same apple id and the movies are physically downloaded to itunes on the macbook.

 

If I pull up Sidebar in Itunes 11 and click itunes store and then purchases my movies show up.  (That's how I downloaded them to itunes)  Although, if I click "purchased" from the Sidebar (Under Itunes Store) the movies purchased from the Apple TV do not show up.  It's almost like Apple Tv let me back them up but did not associate them with the itunes account.itunes1.jpg

Apple TV 3, Ipad 2 (IOS6), Macbook, All latest OS's
  • andymorgan3 Level 1 Level 1 (115 points)

    i would try resigning into itunes with your appl eid - maybe restart the devices - or restart the wifi - those three things can't hurt to try.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    What makes you think they are on your computer, are they in your library.

  • snapappsdev Level 1 Level 1 (15 points)

    If they are in your Library, and they are downloaded, what do you need?

  • glennfromwhitehorse Level 1 Level 1 (0 points)

    I am having the same issue. They show up on everything including the Remote App. They just will not show in the shared library on the iPhone or the iPad. Frustrating!! Any luck?

  • mgminwesterville Level 1 Level 1 (0 points)

    I'm having the same issue.  I purchased a full season on my iPad.  I downloaded and watched them on my iPad.  I later downloaded them to my iMac and removed them from my iPad (they took up a lot of memory).  I can now see all episodes on my iMac, AppleTV and iPhone 5, but only 1 episode (episode 12 of 23) on my iPads (checked it on mine and my son's). 

     

    I bought the HD version and downloaded the 1080 version.

     

    I have a large library with many tv shows.  Most of them ripped and re-encoded from a Tivo.  I've had lots of issues with how they show up on the iPads and I've spent time updating and monitoring the Episode IDs, so I know that's not the issue, they are all unique.

     

    Latest version of iTunes, OS X and IOS on all devices.

     

    This has been driving me crazy for a couple of weeks now.

  • uglycoyote Level 1 Level 1 (0 points)

    I think I'm having the same issue on my iPad...if I go to videos > shared doesn't show up but here's what I found. Assuming you're trying to watch the movie on your iPad...in your iPad go to iTunes > purchases > movies. it should show up there. I hope this works for you.

  • uglycoyote Level 1 Level 1 (0 points)

    I agree with what you're saying. I just bought Skyfall through my Apple TV because it would allow me to download 1080p (my PC wouldn't) and I specifically recall it saying that this media would be sharable...yet when I'm on my iPad Mini it doesn't show up in Videos > Shared along with all my other non-Apple purchases. This doesn't seem right.

     

    I tried copying the m4v file to my desktop, renaming it and tried to then import it back into my iTunes library but it didn't do any action. It must recognize the DRM protection.

     

    I realize now that using my iPad going to iTunes > Purchased I only have the option to download from the cloud, and not to home share it from my PC. I agree that filling up my HD space on my device is not a reasonable solution.

     

    I see it listed in iTunes on my PC and I right-clicked and selected "download 1080p". Now I have the movie file sitting on my hard drive but I still have the same condition.

     

    When I checked "Get Info" it shows up as a "Protected MPEG-4 Video File. I wonder if this has something to do with it. Frankly I find the whole purchase/library system very confusing. I never am sure which device to purchase it with or how it will be sharable. Very frustrating. It should be much simpler across all iOS devices. I think DRM issue have a lot to do with the problem.

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