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Help!  Why can't I buy anything in iPhoto?

478 Views 7 Replies Latest reply: Dec 6, 2012 4:13 PM by Old Toad RSS
ivan3135 Calculating status...
Currently Being Moderated
Dec 5, 2012 8:51 AM

Help!  I've spent 4 hours making a book and now the Buy Book button doesn't work.  Am I missing something?  How do I log in or activate that button?

iPhoto '11
  • LarryHN Level 9 Level 9 (54,870 points)
    Currently Being Moderated
    Dec 5, 2012 8:56 AM (in response to ivan3135)

    Gee if you do not tell us what you are doing we have no idea what you might be missing

     

    how does the preview look?

     

    Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.

     

     

    LN

  • Old Toad Level 10 Level 10 (113,150 points)
    Currently Being Moderated
    Dec 5, 2012 12:13 PM (in response to ivan3135)

    You need to have 1 Touch Shopping enabled in your Apple Store account.  Don't know if that's why the buttion is disabled but it is a requirement for purchasing from iPhoto.

     

    OT

  • PhreeDee Calculating status...
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    Dec 5, 2012 12:52 PM (in response to ivan3135)

    I have the exact same problem, and it feels like ive tried everything...

     

    My problem, I try to order a book using the By book botton. I get the smal envelope to show, and click the bye button. It dosnt work. It stops there.

     

    I have done the thing with the by now button. Nothing happens.. Heeeelp mee

  • Old Toad Level 10 Level 10 (113,150 points)
    Currently Being Moderated
    Dec 5, 2012 5:07 PM (in response to PhreeDee)

    Try this:  launch iPhoto with the Option key held down and create a new, test library.  Import some photos, make a short test book and check to see if the same problem persists. You can stop the buy process if it work.  Post back with the results.

  • Altal Calculating status...
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    Dec 5, 2012 6:37 PM (in response to ivan3135)

    I am having the same problem.  I successfully ordered a photo book on Sunday (Dec 2).  I've been trying to order a calendar since Monday.  I hit "Buy Calendar" button, it takes me to order page, I hit "check out" then nothing happens - process gets stuck and I can't proceed to finalize order or enter credit card info.  Do you know if there's a system issue.  Not sure why I had no problems on Sunday and then next day I can't get it to work.

  • Old Toad Level 10 Level 10 (113,150 points)
    Currently Being Moderated
    Dec 6, 2012 8:27 AM (in response to Altal)

    If you get through to the order page and it stalls there I would have to believe it's a problem at that end of the line.  All I can suggest is to try again at intervals.

  • Old Toad Level 10 Level 10 (113,150 points)
    Currently Being Moderated
    Dec 6, 2012 4:13 PM (in response to Altal)

    Just found out that Apple is updating its printing services, know about the problem and are working on it. They said to try later tonight or tomorrow.

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