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HT1277: Configuring Mail for your email account

Learn about Configuring Mail for your email account

HT1277 mail will not open

304 Views 1 Reply Latest reply: Dec 6, 2012 11:09 AM by Linc Davis RSS
james0 Calculating status...
Currently Being Moderated
Dec 6, 2012 9:39 AM

when i try to open mail the curser just keeps spinning and mail will not open

MacBook, OS X Mountain Lion (10.8)
  • Linc Davis Level 10 Level 10 (107,575 points)
    Currently Being Moderated
    Dec 6, 2012 11:09 AM (in response to james0)

    Back up all data.

    Triple-click the line below to select it:

    ~/Library/Containers/com.apple.mail

    Copy (command-C) the whole line of text to the Clipboard.

    In the Finder, select Go Go to Folder from the menu bar. Paste (command-V) into the box that opens, then press return. A Finder window should open with a folder selected. If it does, move the selected foldernot just its contents — to the Trash.

    Relaunch the problem application and test.

    Caution: If you delete some or all of the contents of the selected folder, but leave the folder itself in place, the application may not launch. Deleting the folder will cause it to be rebuilt automatically.

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