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MacBook Pro Retina display burn-in?

1272018 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • Barry Fisher Level 3 Level 3 (655 points)
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    Dec 4, 2012 11:45 PM (in response to Shaluda)

    That's what I noticed too. It didn't specifiy panels for MBPs/Retina displays. So...speculation will continue:)

  • Barry Fisher Level 3 Level 3 (655 points)
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    Dec 4, 2012 11:51 PM (in response to Castillo4141)

    I haven't been following this thread for a few weeks now ,but it looks much like it did weeks ago.  People still haveing IR problems and hoping for Samsungs.  Before there were some complaints on Samsung having yellowish screens, is that still happening? 

     

    So I've had my LG since September, wk 35 or 36 depending on which place you run the serial number at.  I developed a slight IR about the 2nd week after, and you can see IR on a dark screen, but it hasn't gotten any worse, and the thing is on pretty much all day and evening.  I set background at a middle gray and you can't see it at all.  It has not bled through my photographs in any of my editing programs.  So the screen is great.  If it gets worse, it will go for a fix.  But I'm hoping it doesnt or at least hangs in there until they actually get these issues handled.  But so far, its the best computer I've had and is really pretty great for photo editing.

  • Barry Fisher Level 3 Level 3 (655 points)
    Currently Being Moderated
    Dec 5, 2012 12:02 AM (in response to fellow)

    Why would you expect them to replace a screen that doesn't display a problem?  If you don't like the fact that you may get an LG screen, then you are free not to purchase the product like you say.  Does a premptive screen replacement sound logical?  If you are really not wanting a LG, or want to make sure the problem is solved, you should indeed wait to revision 2.  I did that when one of the iMacs I was interested in was having lots of reported monitor problems so I waited until the revision came out and it was a good move.  Wait and then see what gets reported on the forums if you don't need the thing right now, it could save you a lot of grief.

  • gaborfromszigethalom Level 1 Level 1 (0 points)
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    Dec 5, 2012 12:15 AM (in response to Barry Fisher)

    There is an other thing: I bought rMBP without know this issue... That has worked since buying but two weeks ago IR appeared. What can I do?

    I am not sure about the replacing due to lot of discussions (LG is the same, Samsung can be yellowed). Apple called me the new display arrived. Otherwise my screen is beautiful, homogenous, the problem only is IR. I will try make an agreement with genius if the newst one is worse than current, I don't want the change.

  • the.epoch Calculating status...
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    Dec 5, 2012 9:06 AM (in response to gaborfromszigethalom)

    yes it is!

  • Mathieu13 Calculating status...
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    Dec 5, 2012 11:19 AM (in response to the.epoch)

    Gotta say, I'm one of the people that has been following the applecare forum since the start, had two faulty retina displays, and I voted with my wallet yesterday. I'm building a much more powerful windows machine for a fraction of the cost, and am putting my Apple loyalty on the shelf until they fix themselves. I simply couldn't wait anymore.  Logically, a company that won't recognize its customers' complaints after this many months doesn't deserve our business.  I'm outta here, and I'm not looking back.

     

    Good luck to everyone that sticks with this, but really ask yourselves, how long does it make sense to wait and fight with this?  I'm a long-time apple user, and enough is enough.

  • thereserves Calculating status...
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    Dec 6, 2012 2:08 AM (in response to Mathieu13)

    Not sure if it helps anyone.

     

    Myself and my business partner both ordered CTO (15", 2.6, 16gb, 256gb) and we both got Samsung screens, we're in the UK.

     

    Overall screen looks good to me.

  • William Kucharski Level 6 Level 6 (14,395 points)
    Currently Being Moderated
    Dec 6, 2012 3:41 AM (in response to Mathieu13)

    Mathieu13 wrote:

     

    Good luck to everyone that sticks with this, but really ask yourselves, how long does it make sense to wait and fight with this?  I'm a long-time apple user, and enough is enough.

     

    I'm always amazed that any "long-time Apple user" could even consider using Windows.

  • BarrettF77 Level 1 Level 1 (45 points)
    Currently Being Moderated
    Dec 6, 2012 8:22 AM (in response to William Kucharski)

    William, it's easy to switch when the company you have supported for so long betrays you and is silent on the details.  I would have thought they would fix this issue by now, but that obviously doesn't seem to be the case.  Mountain Goat has also reduced my iMac to a 50lb paperweight due to audio stuttering which Apple is aware of but has done nothing for 6 months in.  The fix?  Windows 7.

     

     

     

    The point is stock prices are dropping, confidence is being eroded, and cost benefit analysis by customers wronged in these processes is leading to a higher rate of defection back to Windows.  The lure of controlling the hardware and software side of things is taking its toll on Apple and a whip needs to be cracked again.  Truly a shame this still hasn't been remedied yet.  And since Samsung is likely to be completely phased out next year on panels, I wonder who will fill the void and if all new laptops will have this issue?

    William Kucharski wrote:

     

    Mathieu13 wrote:

     

    Good luck to everyone that sticks with this, but really ask yourselves, how long does it make sense to wait and fight with this?  I'm a long-time apple user, and enough is enough.

     

    I'm always amazed that any "long-time Apple user" could even consider using Windows.

  • Nqjudo Calculating status...
    Currently Being Moderated
    Dec 6, 2012 8:52 AM (in response to BarrettF77)

    ^^^ Yes indeed. I contributed my thoughts quite heavily to this thread several weeks ago and after all the frustration I decided that enough is enough. I have a business to run and Apple's shenanegins were affecting my bottom line. I now have a Dell desktop and an Asus notebook running Windows 8. My applications are stable and the units play quite nicely together. The price? OVER 1000$ LESS THAN MY RETURNED rMBP!!! I actually regret upgrading to iPhone 5 before seriously considering a Windows phone. I supported Apple for many years and by making my corporate presentations on Apple products in a Microsoft environment I swayed many over to Apple's side during that time. No more. I'm actively promoting Windows 8 for home and entertainment use. Ignore us to appease shareholders, Apple? You are going to pay the price for your short-term thinking. 

  • guyfromNT Calculating status...
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    Dec 6, 2012 10:05 AM (in response to mittense)

    Ordered a rMBP on the Black Friday sales event and then found this site explaining all the issues with burn-in and ghosting, etc. My new Apple computer arrived and I nervously checked to see which screen was installed. It is a Samsung. I had decided to return it if it was LG.

    Had I known about these screen faults and Apple's handling of the situation prior to ordering, I would have gone with a *ugh* PC instead. It's mostly for my kids who need a laptop for school (they will be sharing).

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 10:12 AM (in response to guyfromNT)

    Hey, check this out...

     

    http://news.cnet.com/8301-13579_3-57557480-37/tim-cook-apple-to-pour-$100m-into- u.s-mac-production

     

    Perhaps future rMBP's will be better quality.

  • andiruleu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 10:19 AM (in response to guyfromNT)

    guyfromNT wrote:

     

    Ordered a rMBP on the Black Friday sales event and then found this site explaining all the issues with burn-in and ghosting, etc. My new Apple computer arrived and I nervously checked to see which screen was installed. It is a Samsung. I had decided to return it if it was LG.

    Had I known about these screen faults and Apple's handling of the situation prior to ordering, I would have gone with a *ugh* PC instead. It's mostly for my kids who need a laptop for school (they will be sharing).

     

    Careful... there are complainst about SAMSUNG displays as well.

  • verdepollo Calculating status...
    Currently Being Moderated
    Dec 6, 2012 12:59 PM (in response to mittense)

    Alright guys, good news. I got my screen replaced and it is a Samsung, yay!... It is the first replacement I get so I guess I was just lucky.

     

    FWIW, I didn't take it to an Apple Store but to a "Certified Apple Center" since there is no Apple Store in my country.

     

    From the short time that I've used this new one, it looks perfect. No IR, no dead/stuck pixels and it doesn't seem yellow'ish at all. Perhaps because I'm already used to the yellow'ish tone from my BenQ monitors I use on another PC. If I put side by side my rBMP and a BenQ (G2420HD) the BenQ looks ridiculously yellow.

     

    Anyway -as I said before- I wish there was an official response from Apple on the issue.

  • Nqjudo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 1:29 PM (in response to verdepollo)

    Anyway -as I said before- I wish there was an official response from Apple on the issue.

     

    I think the message they are sending is loud and clear.

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