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Can't delete songs on iphone (itunes match) iOS6

156062 Views 110 Replies Latest reply: Aug 12, 2013 7:52 AM by mcanic1 RSS Branched to a new discussion.
  • Joel S Level 2 Level 2 (185 points)
    Currently Being Moderated
    Nov 28, 2012 4:04 PM (in response to Bobby T)

    Bobby,

     

    Regarding your first item, have you in fact confirmed that you can't install the new app? The whole point of the new caching system is that you don't have to worry about it - that iOS will automatically remove cached songs to give space for other things.

     

    To your second point, if, for example, I remove songs from a playlist in iTunes on my Mac, those songs will be removed from the playlist on my iPhone (assuming iTM is enabled and such).

  • koden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 29, 2012 1:00 AM (in response to Bobby T)

    There is no 'cached' songs. Only ones you have downloaded from cloud. Song you have been streaming are not downloaded . Hopefully iTunes Match will be sorted in the future and we will be able to delete songs from iPhone without turning iTunes Match off.

    If you have a same playlist on you iOs device and Mac or whatever , you are not able to delete songs from your iOS while deleting them on Mac. You can adjust the content of the playlist, but you can't adjust content on your devices which have been downloaded .

  • koden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 29, 2012 1:02 AM (in response to Joel S)

    By removing songs from playlist you don't remove them from device.

  • Joel S Level 2 Level 2 (185 points)
    Currently Being Moderated
    Nov 29, 2012 11:21 AM (in response to koden)

    We should clarify what we are referring to.

     

    When speaking about playlists and iTM, removing a song from a playlist on one device, will remove it from the playlist on other devices.

     

    This is distinct from the act of removing a song file from a device. If a song has been downloaded to a device, removing the song entirely on one device and choosing to remove it from iCloud will only affect those devices that have not yet downloaded the song.

    koden wrote:

     

    By removing songs from playlist you don't remove them from device.

  • koden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 29, 2012 10:59 PM (in response to Joel S)

    By your post you say what I'm right. As I said by removing song from playlist you not removing this song from your device. So the file still on your device.

    But we trying found out how to remove song from device without turning off iTM.

  • Joel S Level 2 Level 2 (185 points)
    Currently Being Moderated
    Nov 30, 2012 7:47 AM (in response to koden)

    Apple's assertion in iOS6 appears to be that you shouldn't ever worry about removing songs - iOS6 will do that for you as necessary.

     

    But to answer your expliicit question, you can remove all locally store music without turning off iTM by going the the Usage area in settings, drilling down to music, and swipe-deleting.

  • steve.lawrence Calculating status...
    Currently Being Moderated
    Nov 30, 2012 6:29 PM (in response to rohorubo)

    Looks like the news hasn't made it to this thread, but iTunes Match is apparently fixed in the latest iOS 6.1 beta. This screenshot was posted in the comments on MacRumours when the latest beta was released. It clearly shows that the download icons next to individual tracks are back, as well as the ability to delete tracks. You'll note that the aspect ratio of this screenshot shows it's from an iPhone 5 which never ran iOS 5, and the Music App is shown with it's new grey theme so we can be certain that the screenshot is legit. Bring it on.

     

    beatles.jpg

  • Joel S Level 2 Level 2 (185 points)

    If it makes it to final, that would be awesome. And even better, it's great to know that Apple is listening.

  • shaneeudy Calculating status...
    Currently Being Moderated
    Dec 1, 2012 6:56 AM (in response to Spreadly)

    Before iTunes Match I used the "Sync only checked songs & videos" option to manage what I kept on my iPhone.  After turning on iTunes Match on my phone deleted all my music, and it appeared the only way to get it back was to download it all again from the iPhone, I thought I would get creative.  I created a smart playlist called "Checked" where Checked is true.  On the iPhone I selected the playlist, scrolled all the way to to bottom (which took a while with 5000+ songs), and clicked the download button.  Then I went to bed.  When I got up the next morning, it had only downloaded 172 songs.  Even worse, the music app was totally useless.  When I launched it (if I could launch it at all) I could only click on one thing before it locked up.  Relauncing would often lead to a completely black interface with no buttons and no data.  Restarting the iPhone did nothing; resetting did nothing.  The most it would ever do is launch and just sit there.

     

    I hoped I had found a solution here:

     

    Spreadly wrote:

     

    Hi again

     

    1. Turn Off iTunes Match on your phone (may be best to turn it on and off after)

     

    2. Connect iPhone to Computer. Click on your phone in the left panel. Click on 'Music' above the phone information (top of iTunes screen)

     

    2. Click 'Sync Music'. Tick all the music you want on the phone. (do a test if you wish and just click a couple of albums/songs?)

     

    3. Sync iPhone

     

    4. This Music is on your phone now, check it is.

     

    5. Turn ITM on your phone

     

    6. Wait a while! You'll have an apple there for what seems too long, make a coffe.

     

    7. All your iCloud Music will appear. This is important. Although all your iCloud artists/songs etc appear they are not on your phone, it is just a list of potential stuff you could have.

     

    8. At this point you can stream music direct to your phone by clicking on any artist/song OR dowmload it to your phone permanantly by clicking the cloud icons. For now just click on the actual song...

     

    9. When you've listened to the song. Stop and turn ITM off.

     

    10. You will see after a while (be patient or close the music app and open it again, may take a couple of goes) that the music you put on from your computer is still there. The track you streamed will have gone.

     

    11. Important point is that whatever you download to the phone will not disappear, ITM just gives you the option of adding to what is on your phone either a) temporarily by streaming or b) permanantly by downloading by the cloud icon. It won't delete the music you have on there.

     

    Theres more but let me know how this goes?

     

    Hope it helps.

     

    Ta

     

     

    But........

     

    That only works until you get to step 5.  When you turn iTunes Match back on on your iPhone, it earses all the music you just added to your iPhone is steps 2 - 4.

     

     

    Has anyone found a way to add a significant amount of music (like 10-20 GB) to an iPhone AND HAVE IT STAY THERE - other than painstakenly downloading it one album, artist, or playlists at a times from the iPhone - while still using iTunes Match?

  • barbarafromgreenacres Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 6, 2012 3:10 PM (in response to rohorubo)

    OK here is my problem. iTunes 11 and iOS 6 on iPhone and iPad.  I have a limited amount of storage on my iPhone and iPad.  When I sync each I can see that the amount is getting larger all the time. I deleted some apps, I deleted everything I can think, but the "music" is not allowing me to delete songs. I don't think I should go through a 7 or 8 step process to remove the music I don't want on my phone. I want more control over what is on my phone. I have gone through settings, both on my iPhone, iPad, and on iTunes and have been messing with this for the past several hours. Each time I sync my phone, the same songs are on there. How do I know what is being stored on my phone, and what is in iCloud?  How do I get the stored stuff off of my phone, aside from deleting songs off of my iTunes?  I even had to buy more storage, $20 for additional 10GB storage. What am I missing?

  • Sid Much Rock Calculating status...

    Read the thread. 

  • barbarafromgreenacres Level 1 Level 1 (0 points)

    Ummm... I read the thread and it is confusing to me... Was kind of looking for an answer in 25 words or less.... LOL

     

    I just turned iTunes Match off for now, and I will put aside some time to go to the iTunes Store, or call support or something.

  • Sid Much Rock Level 1 Level 1 (0 points)

    Turn iTumes Match back on.  Now see how much space is used.  As you read in the thread, one of hte ways to remove all the cached songs on your iDevices is to turn iTunes match off and back on.  And you also read in the thread that you can toggle the 'Show All Music' slider to see all music (including those in the match) or just the ones on your PC that you have downloaded (or sync'd).  I'm sure you read all that right?

  • barbarafromgreenacres Level 1 Level 1 (0 points)

    Turn iTumes Match back on.  Now see how much space is used.  As you read in the thread, one of hte ways to remove all the cached songs on your iDevices is to turn iTunes match off and back on.  And you also read in the thread that you can toggle the 'Show All Music' slider to see all music (including those in the match) or just the ones on your PC that you have downloaded (or sync'd).  I'm sure you read all that right?


    I found the toggle!!  On my iPhone and/or iPad:  Settings, iTunes & App Stores, iTunes Match, Off, then On... Show All Music, On.  I don't have PC, I have Mac. Thanks so much for your help!  I really appreciate it.

  • barbarafromgreenacres Level 1 Level 1 (0 points)

    Can't delete this remark in Apple Support Communities.

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