Currently Being ModeratedDec 6, 2012 11:36 AM (in response to gn_id)
Great troubleshooting work! This addressed the issue!
Currently Being ModeratedDec 6, 2012 2:04 PM (in response to gn_id)
This exactly fixed my issue. Thank You.
Currently Being ModeratedDec 6, 2012 4:18 PM (in response to gn_id)
Did not work for me. iTunes still freezing up, only works in Safe Mode. What was the software you used to run the tests?
Currently Being ModeratedDec 6, 2012 4:45 PM (in response to polydorus)
Thank you! The fix worked for me also.
Currently Being ModeratedDec 6, 2012 7:32 PM (in response to gn_id)
WOO - HOO!! That worked like a charm!
Great detective work! Thanks so much for that fix. VERY appreciated!
No need now for me to coordinate with the Apple engineer . . .
Currently Being ModeratedDec 6, 2012 9:07 PM (in response to polydorus)
Actually, it might still be worth it to let Apple support/engineering know in case they can modify iTunes to handle both scenarios so folks don't have to go through this fix. Glad it's working for most folks.
The tool mentioned by myself and others on this thread is procmon - you can download it here:
If you run the tool and filter on itunes.exe it should help you narrow down things. If you see access denied while itunes is attempting to open the t2embed.dll file that means the disable FixIt icon didn't work. Hope that helps...
Currently Being ModeratedDec 8, 2012 9:05 PM (in response to gn_id)
I just installed the iTunes update. Every time I went to the store, it wouldn't work and iTunes would close. I tried this fix and it worked! Thank you gn_id!
Currently Being ModeratedDec 9, 2012 7:05 PM (in response to polydorus)
Disabling the fix worked for me as well. Shows that we pay attention to security issues on our machines.
Currently Being ModeratedDec 10, 2012 5:50 PM (in response to gn_id)
I spoke with the Apple engineer a few days back for closure. They are aware of the issue and deciding on how best to proceed on it.
Thanks again for your work on it!
Currently Being ModeratedDec 13, 2012 1:04 PM (in response to gn_id)
This Fix works great on my system!
I had the same error every time, and no idea where the fault lay?
Thank for the tip - great working!
Currently Being ModeratedDec 13, 2012 4:06 PM (in response to gn_id)
Thanks for tip on Procmon.
Installed, ran, reviewed and kept looking for any odd message while iTunes loading. Tried twice and iTunes froze as usual, but no message. On third try iTunes started working without freezing... seems to functioning OK - albeit slower than prior versions.
After two weeks of a freezing ITunes, I have no idea what happened, but now that it works (voilá as the French say)..I will not complain.
Very weird indeed.
Currently Being ModeratedDec 23, 2012 2:47 AM (in response to polydorus)
Had the same issue but using the provided help it now works thanks guys
Currently Being ModeratedDec 25, 2012 6:15 PM (in response to gn_id)
I can';t believe it worked.I'm greatly amaazed it was so simple and Apple couldn't or wouldn't help. I'm really grateful for the help.Thank you very much.
Currently Being ModeratedJan 14, 2013 1:35 PM (in response to gn_id)
Same problem under Windows 7 64bits each time I open Itunes Store 11. I have downgraded to Itunes 10.7 till I found your post. GN_ID ... you are a master !
Apple should reward you for identifying the source of this bug !