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Continually Crashing

278 Views 10 Replies Latest reply: Dec 6, 2012 4:25 PM by 9mmsw RSS
9mmsw Calculating status...
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Nov 28, 2012 1:44 PM

I am new to the apple community and have a question. Ever since I upgraded to Lion my macbook is continually crashing when I am on the internet. It does not crash when using installed programs. Has anyone else experienced this problem after installing Lion?

Thanks,

MacBook, Mac OS X (10.7.5), 2 GHz Intel Core 2 Duo
  • Mike Sombrio Level 6 Level 6 (9,060 points)
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    Nov 28, 2012 4:23 PM (in response to 9mmsw)

    What is crashing? Your browser or the entire system? Which MacBook and how much ram?

  • Mike Sombrio Level 6 Level 6 (9,060 points)
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    Nov 29, 2012 5:33 PM (in response to 9mmsw)

    That's a kernel panic. Usually hardware related but can be software also. My first thought is that you don't have enough ram to be running Lion but I've never heard of that causing a panic. See this page for some things to try in order to start troubleshooting.

    http://www.thexlab.com/faqs/kernelpanics.html

  • Mike Sombrio Level 6 Level 6 (9,060 points)
    Currently Being Moderated
    Dec 3, 2012 6:22 AM (in response to 9mmsw)

    Anthony, it might be as simple as a browser plug in not playing well. Have you tried another browser like Chrome or Firefox to see if the problem persists?

  • Mike Sombrio Level 6 Level 6 (9,060 points)
    Currently Being Moderated
    Dec 4, 2012 3:43 PM (in response to 9mmsw)

    Adding ram will almost certainly help. Have you tried Safari?

  • Mike Sombrio Level 6 Level 6 (9,060 points)
    Currently Being Moderated
    Dec 6, 2012 8:49 AM (in response to 9mmsw)

    Have not heard of anything like that, but I suppose anything is possible, sometimes it seems like we're dealing with voodoo on these computers. My best guess is that Firefox was using a plugin that wasn't playing nice with OS X or it is possible Firefox itself. Have you updated to the latest version? I think it's 17. something.

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