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My contacts have gone loopy on iCloud....

341 Views 10 Replies Latest reply: Dec 7, 2012 7:46 AM by Stressed Mum RSS
Stressed Mum Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 6, 2012 9:27 AM

I am not sure how long this has been happening as I always depended on icloud doing everything so superbly!  However, I have just notices that some of the new contacts and indeed edited contacts are not updating to icloud...   I have made these changes on my iMac in the contacts list - the one I have always used.  However, when checking on my iPhone I noticed that a contact that I recently added was not there?  I then checked my contacts on iMac - yes it was there - but not on iPad, iPhone or iCloud?  Strangely though ... the calendar is perfectly up to date and I make changes to that nearly every day.  When I check iCloud setting on my iMac is shows the account as an @me account - but I have never used that one - my Apple Account is my original email @zen.  It has always been that ever since I started using icloud.  If I attempt to change the account being used on iMac it threatens me.. saying that I will lose all data..  so worried - and frustrated I I need to have this working c orrectly again.  arrrggg..

iMac, OS X Mountain Lion, 'Stressed Mum' not Mac technician!
  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Dec 6, 2012 10:05 AM (in response to Stressed Mum)

    This user tip might help you understand how accounts work with Contacts (Address Book).

  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Dec 6, 2012 10:30 AM (in response to Stressed Mum)

    Changed to what, you'd need to discover what has happened before I could try to answer that.

  • Winston Churchill Level 10 Level 10 (81,665 points)
    Currently Being Moderated
    Dec 6, 2012 4:30 PM (in response to Stressed Mum)

    If you are worried, back up your contacts by selecting the first contacts, shift clicking the last contact (to select all of them) and drag them to your desktop.

     

    If the @icloud address is the alternate address given to you for your myzen address ID, then it won't matter which address you sign in with. It sounds as though this is probably the case if calendars etc are still syncing.

     

    Are your contacts on your Mac in the Mac account or the iCloud account.

  • andymorgan3 Level 1 Level 1 (115 points)
    Currently Being Moderated
    Dec 6, 2012 4:34 PM (in response to Stressed Mum)

    hope this helps... your apple id - which should be a main email address - is gonna be the same as your @me.com and @icloud.com as far as login information goes. Your password will be the same for all of those which is your apple id password.

    I would recommend deleting your icloud accounts from your ios devices and resigning into them with your apple id. on your mac, just sign out of your apple id in icloud in preferences and sign back in.

    If your devices ask to delete icloud info - say yes only if your info is safe somewhere else on a device. When asked to merge always choose yes.

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