I bought refurbished MacBook Air on November 10th from Apple Online Store (US) and it stayed that it was Eligible for Mountain Lion Up-to-Date Program. I submitted a form and attached a receipt. Apple responded that 'Receipt doesn't show purchase of a qualifying product'. I asked for more details and they responded me with exactly the same e-mail (preety sure computer generated this). There are only 4 days left for updating my Lion to Mountain Lion for free. What can I do?
MacBook Air, Mac OS X (10.7.5), mid11, 13", 1,8GHz i7, 256GB, 4GB