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error code 0x8002006e burn issue

108739 Views 143 Replies Latest reply: Jan 21, 2014 8:54 PM by Beryl1 RSS
  • hamish22 Calculating status...
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    Mar 11, 2012 8:48 AM (in response to BDAqua)

    Hi to everyone having this 0x80020063 come up when your trying to use your "supper" ! drive.

     

    I've had all the issues your all talking about with my 27" iMac on and off for some time.

     

    Some brands media will work some will not!

    Anything i slot in wont work!

    Slow speeds seem to help for a while then don't etc, etc, etc.....

     

    Drove me crazy for some time especially as Apple seem in complete denial of having any such problems! I've had macs from the LC II "1993", Performa 475s etc, all the way up to the modern units we use now and macintosh I'me sad to say have always had this attitude towards there customers so no surprise there for me!

    I can't speak for other units other than the ones i own myself so I restrict this to iMac under i3, i5 and i7 processors, iBook G4, Powermac G4 and Mac Book Pro i5.

    All have there own little niggles like all machines but the two i would pick out for this particular issue would be the modern upright iMacs and the much older G4s. these Macs are DUST machines sucking in and over heated DUST HOOVERS. Don't get the idea I'me dishing them there great machines but a design fault of both is sucking in dust. I would have to open the G4 up every 6 months or so and literally take the hoover to it to get all the overheated dust from inside it.

    The iMac is a real problem in that its a sealed unit and so your stuffed in trying to do anything to solve this problem. My lovely 27" screen is slowly getting darker and darker as the dust monster fills up and leeks dust into the corners turning it a dull brown " burnt Dust" colour and its not just the screen that suffers from this, the CD, DVD read and especially burn features get a good liberal soaking in the stuff.

    As soon as i get a hint of none reading or none recognition of a disc out comes my lens cleaning disc and as i've said this unit is enclosed so swabbing is impossible so i use a WET disc system then once this has finished i then leave it to dry off and repeat this with a dry cleaning disc. This works relay well and the issues i once had have all gone.

    Apple your Disc Drives are not sealed properly as is your iMac screens !!!!

     

    Problem solved. All brands and speeds work fine and no error 0x80020063 which just means "media" issues. Very misleading error message.

  • William Kucharski Level 6 Level 6 (14,440 points)
    Currently Being Moderated
    Mar 12, 2012 9:29 PM (in response to hamish22)

    hamish22 wrote:

     

    Problem solved. All brands and speeds work fine and no error 0x80020063 which just means "media" issues. Very misleading error message.

     

    It's not misleading at all.

     

    • The hardware reported a media error.
    • Mac OS X is returning the hex code for that media error.

     

    The message in no way suggests or advocates a reason for the error or what actions to take to mitigate it; that's all here and on other sites.

  • Elf_de_la_nuit Calculating status...
    Currently Being Moderated
    May 17, 2012 1:34 AM (in response to crittle1)

    Hi Guys,

     

    I had the same error and noticed that this started happeneing after i installed 'total finder' on my machine. I wasted around 4 cd's trying to burn discs on the total finder but always encountered this error msg. So i forced quit the total finder and burned on regular finder ( data discs @ max speed) and it worked liked a charm. Then i tried the same experiment on another mac that i own and guess what.... exact same story!!

     

    Hope it helps some of you.

     

    Cheers

  • Joel J T. Calculating status...
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    Nov 6, 2012 8:21 PM (in response to crittle1)

    Hey there,

     

    I had the same problem on a Mac Mini (2011) with OSX 10.7.5.  I shut down my parallels desktop, restarted the mac and when I burned the DVD+R I set the burn speed to 4x.  Did the trick for me.  I had tried burning with Nero, Toast etc ... with no luck.  The method above at least let me burn through the native osx utility by dragging and dropping the files onto the empty DVD.

     

    Hope this helps.

  • spaz183 Calculating status...
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    Nov 23, 2012 2:20 AM (in response to crittle1)

    Inspect the DiscRecording.log as to the exact time Verify started and the exact time Verify failed. If the Fail time is within several seconds (typically around 4 or 5 seconds) then you have a FALSE Verify Fail. There is likely NOTHING wrong with the disc you just burned, rather what happened is that the OS has munged the com.apple.finder.plist file once again. Simply DELETE this file from your /Users/Library/Preferences folder and the OS will create a fresh new one upon next reboot. And make note of this proceedure AS IT WILL HAPPEN AGAIN.

     

    BURN FOLDER was originally a 3rd party software that was unique and effective, It must have had some sort of VERIFY function but I can't remember- need to pull it out of my archives. Apple bought it and built it into the OS, but with two issues remaining to this day. One, the pref gets munged with regularity. Two, VERIFY cannot be independently run, say if you wanted to COMPARE the 'bad' disc to the source folder bit by bit. Can't do it. Come on (!!) even DOS had COMPARE program in every version. And to have an OS failure like this hiding behind a hardware error code year after year is really rich!!

  • leetut Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 24, 2012 5:15 AM (in response to spaz183)

    spent 2 thousand pounds on my first apple computer and it cant burn cd's?

    it keeps ejecting them giving the above error

    this is horrendous

    its yet another problem ive found with this heap of junk

    will never give apple another penny again

    using mountain lion (the latest version)

    disgusted

  • hubbahubba Calculating status...
    Currently Being Moderated
    Nov 24, 2012 4:57 PM (in response to leetut)

    Just try burning the disk at a lower speed.   This worked for me.  Good luck.

  • William Kucharski Level 6 Level 6 (14,440 points)
    Currently Being Moderated
    Nov 26, 2012 1:53 AM (in response to leetut)

    leetut wrote:

     

    spent 2 thousand pounds on my first apple computer and it cant burn cd's?

    it keeps ejecting them giving the above error

    this is horrendous

    its yet another problem ive found with this heap of junk

    will never give apple another penny again

     

    Try better blank CDs.

     

    The hardware is getting  a media error trying to burn the CD; you'd get the same error trying to burn the same blanks at the same speed in any other OS.

     

    Once again, error code 0x8002006e is:

     

       kDRBurnMediaWriteFailureErr = 0x8002006E

    defined as:

     

    kDRBurnMediaWriteFailureErr

    The burn failed because of a medium write error.

    Available in OS X v10.5 and later.

    Declared in DRCoreErrors.h.

     

    here:

     

    DRCoreErrors.h Reference

  • TheresaRoseMc Calculating status...
    Currently Being Moderated
    Dec 1, 2012 7:30 PM (in response to hamish22)

    If you "get info" on the file you're trying to copy to a disk make sure it's not locked.  That's what kept happening to me until I unlocked it and was able to copy the files over.

     

    Hope this helps!

     

    Good luck!

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 1, 2012 9:12 PM (in response to TheresaRoseMc)

    Nice tip, thanks!

  • JYPbdarla Calculating status...
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    Dec 6, 2012 7:25 PM (in response to GonzoSounds)

    Ditto!!! Also a photographer with the same problem.  Beyond frustrating doesn't begin to cover it.  Have just thrown away 5 DVD+Rs in a row.  Spend tons of time searching on line for an answer to this problem...time, BTW, that I do not have.  Getting ready to switch my 7 year old laptop that is soon headed for the scrap yard, but can still burn a DVD+R, for goodness sake!

     

    Sitting here with my arms folded (in my subconsciousness, that is) waiting for Apple to, as you said, "fix this problem yesterday!"

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Dec 6, 2012 10:01 PM (in response to JYPbdarla)

    I'd give up hope on that angle, Apple has appandoned CDs/DVDs in so many ways.

  • Eridan Calculating status...
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    Dec 17, 2012 2:17 PM (in response to crittle1)

    Apple just do not care about its customers. They don't give a ****. We will continue to buy their hardware because Windows machines are not an option. But, soon as something better comes I will leave this rotten Apple forever and I will never turn back (and I am with Apple from 1990, but I am disgusted how pricey they sell their products, like DVD burner that never burns anything on my shiny iMac 27'', but hey, icons are really cool, so eye candy).

  • Jeff S Calculating status...
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    Dec 18, 2012 3:11 PM (in response to crittle1)

    So it's a crappy CD-R and not the drive?  I'm using Philips so I wouldn't expect a problem.  Is the drive/laser just dirty and if so, how do you clean it?  What is the solution here?  It will read and play my commercial audio cd's.

  • Jeff S Level 1 Level 1 (40 points)
    Currently Being Moderated
    Dec 18, 2012 3:46 PM (in response to Jeff S)

    I was able to burn the CD just fine with the same disk by taking the files via USB stick to my work Lenovo laptop.  What's up with that?  And then my iMac played that disk just fine.  Fix this Apple

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