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How do you get your money back from a purchase you didn't recieve?

262 Views 4 Replies Latest reply: Dec 7, 2012 4:15 PM by Raqtor RSS
Raqtor Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 7, 2012 9:06 AM

I gave my girlfriend an iPhone for christmas last year and told her it was safe to shop on the app store. I have been paying for that mistake ever since.


She quickly got interested in a fremium game called Dragon Vale and bought a huge pile of whatever dragon currency it had. She never recieved it.


I can't find a way to fix it. I tried going the the app store and report a problem on the game itself ... the report a problem on the currency pack ... Then I used the report a problem link provided in the purchase confirmation email.


0 responses at all.


She stopped playing the game compleetely 7 months ago.


Any suggestion on what we can do?


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