HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Learn about If you see an error when you update or restore your iPhone, iPad, or iPod

rslade

Level 1 (0 points)

Q: While updating my ipad to version5.1.1, an error occured (-5000) continueing will result in the loss of all contents in this Ipad. What does this mean and should I continue?

While updating my ipad to version 5.1.1, and error ocurred (-5000) contunueing will result ofin the loss of all contentsin this ipad. What does this mean?

iPad, Windows XP

Posted on Dec 7, 2012 1:35 PM

I have this question too

Q: While updating my ipad to version5.1.1, an error occured (-5000) continueing will result in the loss of all contents in this ... more

All replies

Helpful answers

by GrumpyGator,

GrumpyGator Dec 7, 2012 1:48 PM in response to rslade
Level 5 (4,579 points)

Dec 7, 2012 1:48 PM in response to rslade

Make sure itunes is updated to latest version. Make sure you disable all security, anti-virus software and firewalls are turned off.

http://support.apple.com/kb/TS1424
Reply options

Link to this post

HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

Q: While updating my ipad to version5.1.1, an error occured (-5000) continueing will result in the loss of all contents in this Ipad. What does this mean and should I continue?

All replies Helpful answers

by GrumpyGator,

All replies

Helpful answers