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Why client 3.6.2 but no Admin 3.6.2!

1019 Views 7 Replies Latest reply: Dec 8, 2012 2:36 PM by Shawn Grinter 2 RSS
atom_bomb Calculating status...
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Dec 5, 2012 9:56 PM

This frustrates me to no end. They always release the ARD Client updater before the Admin updater. If they even get to it. You can't do a Create Client Installer if the Admin version is older than the Client version. Client and Admin must be different departments in Cupertino. Thank you for allowing me to vent.

  • Shawn Grinter 2 Level 3 Level 3 (930 points)
    Currently Being Moderated
    Dec 6, 2012 4:30 AM (in response to atom_bomb)

    Hi Atom,

     

    Agreed that despite several references & links (e.g. MacNN) the Admin 3.6.2 seems to be AWOL for now. Very frustrating *but* in this particular case you can upgrade the ARD 3.6.2 client (once installed on the "master") to clients when running ARD Admin 3.6.1 - I've done this with all my systems although the install process is quite slow and in one case "stuck" and had to be cancelled. However in this case the install actually appeard to have taken when I quit and relaunched admin.

     

    Regards,

    Shawn

  • CaptMrgnX Level 1 Level 1 (60 points)
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    Dec 6, 2012 10:34 PM (in response to atom_bomb)

    The 3.6.1 Admin works fine with the 3.6.2 client software, even for the Create Client Installer feature.

    Are you saying you're getting some sort of error message when using Create Client Installer?

  • Shawn Grinter 2 Level 3 Level 3 (930 points)
    Currently Being Moderated
    Dec 7, 2012 1:03 AM (in response to CaptMrgnX)

    Hi Captain,

     

    No error message - just stalls for an hour - cancelling the install and re-launching Admin shows however the installation seems to have taken place.

     

    Regards,

  • CaptMrgnX Level 1 Level 1 (60 points)
    Currently Being Moderated
    Dec 7, 2012 1:43 PM (in response to atom_bomb)

    The Admin will use the client software version that is installed on your admin system to build the client installer. So, if you've installed the 3.6.2 client software on your admin system, you shouldn't have any problems building and deploying 3.6.2 Custom Client Installers on any system 10.7.5 - 10.8.2. But yes, in the future, if a new computer comes with say, 3.7 ARD client, then you'd have to recreate the installer - or target the client from within ARD and use the Change Client Settings feature instead.

  • CaptMrgnX Level 1 Level 1 (60 points)
    Currently Being Moderated
    Dec 7, 2012 1:45 PM (in response to Shawn Grinter 2)

    In response to Shawn, try hitting Command+R to refresh the Main Window UI when it appears like the client install task is hung. Client installs usually only take 30 seconds or so.

  • Shawn Grinter 2 Level 3 Level 3 (930 points)
    Currently Being Moderated
    Dec 8, 2012 2:36 PM (in response to CaptMrgnX)

    Hi Captain,

     

    Thanks for the hint -I'll try that next time it happens.

     

    Regards,

    Shawn

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