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plz plz help

143 Views 5 Replies Latest reply: Dec 7, 2012 2:11 PM by paulcb RSS
noorhassan Calculating status...
Currently Being Moderated
Dec 7, 2012 12:46 PM

i am trying to dois add some music and photos to my iphone. Every time i go to sync i get a message saying itune has encountered a problem and needs to shut down, then is says windows will check for a solution but cannot find any problems. im running windowns 7, the most up to date itunes and the iphone4 6.0.1 software. has anyone else encountered this issue?

acer 5570z, Windows 7

iPhone 4, iOS 6.0.1
  • paulcb Level 6 Level 6 (18,675 points)
    Currently Being Moderated
    Dec 7, 2012 1:07 PM (in response to noorhassan)

    No need to double post.

  • Ralph9430 Level 6 Level 6 (12,460 points)
    Currently Being Moderated
    Dec 7, 2012 1:33 PM (in response to noorhassan)

    Still no need to double post no Matt how urgent you think your problem is. Double posting just confuses the ability to get answers.

     

    Did you try deleting iTunes from your computer and reinstalling it. If this was asked and answered in your other thread then we are wasting time here.

  • paulcb Level 6 Level 6 (18,675 points)
    Currently Being Moderated
    Dec 7, 2012 2:11 PM (in response to noorhassan)

    Try to sync without the pics and music.  If it works, try syncing different pics within the folder or sync pics from a different folder.  Do the same iwth music.  Maybe you have a corrupt file or folder.

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