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TS4379: iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams

Learn about iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams

TS4379 Can't join shared photo stream

989 Views 3 Replies Latest reply: Dec 19, 2012 5:45 PM by Prahlada RSS
Prahlada Calculating status...
Currently Being Moderated
Dec 7, 2012 6:02 PM

I have Windows 7 and I got an e-mail with a link to join a shared photo stream.


I've asked the person if he can just e-mail me the pictures, but he says he doesn't know how, so it looks like I have to deal with all this stuff. So...


I created an apple ID. I installed iCloud Control Panel 2.1. I checked the box in iCloud CP next to Photo Stream (and also both boxes in the Photo Stream options). I signed in to iCloud with my Apple ID. I've closed things and restarted my computer and tried eveything else I can think of, but still when I click on the "Join this Photo Stream" link in the e-mail I just get taken to the page that tells me how to set things up.


So what am I doing wrong? Do I need to have iTunes or some specific photo viewer installed or something too? I don't see anywhere that it says I do, but I can't get it working the way it is.

Windows 7
  • bernardfromcupertino Calculating status...
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    Dec 18, 2012 12:37 PM (in response to Prahlada)

    Have you tried to open the PhotoStreams icon inside Explorer? You should see an icon with the shared stream you have been invited to, and if you click it, you should be given an opportunity to subscribe to it.


    - Bernard

  • abridge1 Calculating status...
    Currently Being Moderated
    Dec 19, 2012 12:09 PM (in response to bernardfromcupertino)

    I've got this same problem. I've opened the Photostream on my Win7 PC, but the only available icon is "My Photo Stream". I've checked my control panel and it appears all the right buttons are checked... I am also logged into iCloud.


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