5 Replies Latest reply: Dec 8, 2012 8:58 AM by King_Penguin
Tourneurm Level 1 Level 1 (0 points)

I bought a film using my apple ID on my laptop, and it won't download on my other machines (mac Mini at home, iPhone, iPad) although I connect with the same Apple ID.

Can you help?


MacBook Pro (13-inch Early 2011), iOS 6.0.1
  • 1. Re: icloud won't sync between computers
    King_Penguin Level 10 Level 10 (95,115 points)

    What country are you in ? Films can't be re-downloaded in all countries. Does the film show in the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes and the Purchased tab in the iTunes app on your iPhone and iPad for re-downloading ? If not then you will need to copy/sync the film over to them yourself.

  • 2. Re: icloud won't sync between computers
    Tourneurm Level 1 Level 1 (0 points)

    I am in Germany. It happened me to me before while I was using my UK iTunes account. Now I migated to a German account, and same things happen.

    I do get some of the Apps automaticaly installed via iCloud. I haven't tried music.

    If that is the case that Movie can't be sync across all machines in Germany, what is the reason? What's the most practical solution beside manually moving files around?

  • 3. Re: icloud won't sync between computers
    King_Penguin Level 10 Level 10 (95,115 points)

    The film studios need to agree to it for a particular country before re-downloading will be possible there, but it is gradually improving (for a long time it wasn't possible anywhere, and then it was just USA, and now more countries are being added) -  what can be re-downloaded where.

     

    There are a number of ways that you could do it e.g. copying it to a flashdrive and then adding it (File > Add To Library) - though this page is specifically about music, the same principles should apply to films : http://support.apple.com/kb/HT4527 e.g. if both computers are connected to the same wifi network then you should be able to copy them via home sharing.

  • 4. Re: icloud won't sync between computers
    Tourneurm Level 1 Level 1 (0 points)

    Thanks, Now I get it.

    What if I was to delete my film by mistake? Would I have to buy it again then?

  • 5. Re: icloud won't sync between computers
    King_Penguin Level 10 Level 10 (95,115 points)

    Yes - but you should keep an maintain a backup of your purchases, as even for things that you can currently re-download (apps, ibooks, music), there is no guarantee that they will remain in the store for future re-downloading (content providers occasionally remove their items).