Currently Being ModeratedDec 6, 2012 4:23 PM (in response to efreken77)
Did you try and download any driver updates from HP?
Currently Being ModeratedDec 7, 2012 7:52 AM (in response to Rambling Joe)
Thanks. I have just checked and my HP software updates are up-to-date. When I select "preview" option on PAGES/FILE/PRINT the document is shown in actual color - but printer still prints in balck/white!
Currently Being ModeratedDec 7, 2012 9:29 AM (in response to efreken77)
I use a Lexmark printer, some of these things might not be the same, I don't know.
When you File> Print, in the window that pops up, click the little Triangle button to the right of the selected HP printer name. That should open a bunch of Printer options. Below the Pages From ___ To____, you might see something like Layout, Paper Handling, Color Matching, etc. If you see Color Matching or something to do with color select it.
In Color Matching, there will be a selection bar to choose grayscale to possibly several different color print variations like print normal, print best, print glossy, print iron-on, etc. Select the color printing characteristic that best suits your needs.
I hope this works.
Currently Being ModeratedDec 7, 2012 9:56 AM (in response to Rambling Joe)
Tried your suggestion and yes, the 'LAYOUT' drops into several options, one of which is 'Color Matching' . When that is selected it comes up with 'Color' (in PRESETS) with one other option on that page - to use either ColorSync or Vendor Matching. It defaults to Vendor Matching automatically, but even with Colorsync chosen I still cannot print color. If you have any similar suggestions they would be appreciated.
Your time taken to respond to my query is also very much appreciated! Regards.
P.S. will try contacting HP as they may also have some suggestions..
Currently Being ModeratedDec 7, 2012 10:23 AM (in response to efreken77)
Let's see it it's a Pages problem or a printer problem.
In your Pages document, File> Print, then in the lower left corner, PDF> save as a PDF. Now, open the saved PDF in Preview, and try printing from there.
Currently Being ModeratedDec 7, 2012 1:35 PM (in response to Rambling Joe)
Tried that - but same result - only b/white! Does that tell us anything ..? Thanks again.
Currently Being ModeratedDec 7, 2012 4:15 PM (in response to efreken77)
Well, now we know it's no just a Pages problem.
I think you need to open Macintosh HD> Applications> Utilities> Disk Utility> and Repair Disk Permissions.
Currently Being ModeratedDec 8, 2012 1:24 AM (in response to Rambling Joe)
If that doesn't help you may also try resetting the printing system:
Then add the printer again by clicking the lus button and check if that may help
Currently Being ModeratedDec 8, 2012 5:04 AM (in response to Rambling Joe)
Thanks Rambling Joe for all your inputs. Your suggestion did not work but happily another suggestion (ShlomiL) finally resolved my issue. Bookmarked for future reference!
Currently Being ModeratedDec 8, 2012 5:06 AM (in response to ShlomiL)
Thanks ShlomiL! That suggestion of yours did the trick. Very much appreciated!!
Currently Being ModeratedDec 26, 2012 7:12 PM (in response to ShlomiL)
Thanks ShlomiL - After reading this post I was able to fix my issue.
For reference I fixed an HP OfficeJet J4580
I was unable to add the printer, there was an error connecting to the apple software update servers.
Once I reset the printing system I was able to add the printer both directly plugged in and through our AirPort Extreme Base station.