Skip navigation

HT1391: Where are my iTunes files located?

Learn about Where are my iTunes files located?

HT1391 where to find lost data windows 7 contacts

147 Views 1 Reply Latest reply: Dec 8, 2012 5:25 AM by diesel vdub RSS
Chinadoll89 Calculating status...
Currently Being Moderated
Dec 7, 2012 9:19 PM

I have iphone4, recently did a backup on win7 so I could upgrade to ios6.1(latest) but when I went to recover all my data... where my iphone had my name it now said Unknown and I cant figure out  where my contacts are. I REALLY need to get my data/contacts back ASAP. Can anyone give me easy instructions on how to fix this problem?



There's a messy history of saving my data to Desktop PC (now broken) *sob* and another netbook WinXP (not enough storage space);  my ex-spouse broke my neck (lucky I survived & in recovery myself). So if more detail is needed please let me know, hopefully that will do.


I appreciate any help given, thank you in advance!



iPhone 4, iOS 6.0.1
  • diesel vdub Level 7 Level 7 (20,670 points)

    The data is only where you put it.

    If there are no backups and you have chosen to not use the device as designed, there is no way to recover the non-existent data.


    Contacts are designed to be synced to a supported application on the computer (via iTunes), to a cloud service, or Exchange server.


    If the device has been used as designed, simpy set up contact syncing on the device and sync the contacts back.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.