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iPod touch 5g is ocassionally unresponsive to touch when flat on a surface.

606 Views 4 Replies Latest reply: Dec 8, 2012 10:02 AM by lllaass RSS
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Nov 30, 2012 7:26 AM

This happens a good portion of the time, though not always, that it is laying flat on a surface. Sometimes it continues afer I pick it up. Most of the time it starts working normally when I turn the screen off and then on again, but sometimes takes a few tries. Do any of you have this same issue? Any ideas, explanations, or solutions? I'm not terribly bothered by it, because it's not too persistent, but I am concerned about it getting worse over time or suddenly not fixing itself.

iPod touch, iOS 6.0.1, Touch 5g
  • lllaass Level 10 Level 10 (135,140 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

  • lllaass Level 10 Level 10 (135,140 points)

    Reboot the computer then:

    Maybe:

    Restore loop (being prompted to restore again after a restore successfully completes)

    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

    Next try placing in DFU mode and then restoring.

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    Last, try restoring on another computer.

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