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Macbook Pro Trackpad Flush?

499 Views 11 Replies Latest reply: Dec 9, 2012 4:50 AM by Shootist007 RSS
HiMyNameIsJonny Calculating status...
Currently Being Moderated
Dec 8, 2012 3:29 PM

I've had my Macbook Pro 13" about a week now and I am loving it.

Sounds anal but one thing bugging me is the trackpad.

The front edge of the trackpad is completely flush, so if I run my finger off the trackpad onto the laptop body I barely feel it.

The back edge of the trackpad is sunk a millimetre or two.

Should it be flush?

MacBook Pro
  • sanjampet Level 5 Level 5 (6,880 points)
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    Dec 8, 2012 3:45 PM (in response to HiMyNameIsJonny)

    Yes, there should be a slight offset, so there is tactile recogntion, when typing un-sited.  You say it is quite new, I would take it back to the Apple Store, for an adjustment, or replacement.  I know it would drive me mad.  You have a 90 day warranty, on the machine, as well as a 14 day return policy. t should be a simple fix to re-elevate the trim on the track pad. Seeing that is new, I would not touch it. Call Apple Support 800-692-7753, or set up a genius bar apointment on line.

     

    thttp://www.apple.com/support/contact/

     

    These folks are very good at what they do, and are quite accomodating.

     

    Hope this helps.

  • thomas_r. Level 7 Level 7 (26,960 points)
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    Dec 8, 2012 4:01 PM (in response to HiMyNameIsJonny)

    The trackpad should be slightly recessed. If it's not, there's something not quite right.

  • Shootist007 Level 6 Level 6 (16,640 points)
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    Dec 8, 2012 4:08 PM (in response to HiMyNameIsJonny)

    It should be slightly recessed so yours is not right. Take it back and return it for one that is right.

  • sanjampet Level 5 Level 5 (6,880 points)
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    Dec 8, 2012 4:28 PM (in response to HiMyNameIsJonny)

    Take it back, this is not right, as Thomas A Reed, and Shootist, tend o agree.  These contributers are extremely knolwledgable, and if they agree with my lowly asnwer, I would give them the ultimate creedence. I never said it was normal, quite the oppisite. Maybe I worde it wrong that there should be an off set, i meant there should be a recess. All the best

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Dec 8, 2012 4:36 PM (in response to HiMyNameIsJonny)

    HiMyNameIsJonny wrote:

     

    Okay cool, thanks everybody

    I'll take it in store tomorrow and see what they say

    What they will say is nothing is wrong with it. Apple has a 14 day No Questions Asked Return Policy. Return it and Buy another.

     

    Otherwise one of the Geniuses may Press on it really hard and say See it just needed to be pushed down. That does not fix the ubnderlying problem, Manufacturering defect.

  • sanjampet Level 5 Level 5 (6,880 points)
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    Dec 8, 2012 4:38 PM (in response to thomas_r.)

    Thomas,  Was i unclear on this post?  sanjampet

  • thomas_r. Level 7 Level 7 (26,960 points)
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    Dec 8, 2012 4:49 PM (in response to sanjampet)

    sanjampet wrote:

     

    Thomas,  Was i unclear on this post?  sanjampet

     

    I'm not sure i understand... I think we're all pretty much on the same page here.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Dec 9, 2012 4:50 AM (in response to HiMyNameIsJonny)

    Well that is something new. My late 2011 TP is slightly recessed from the palm rest.

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