Skip navigation

Cannot restore iPod Touch

427 Views 1 Reply Latest reply: Dec 8, 2012 3:54 PM by lllaass RSS
TheLeadens\' Calculating status...
Currently Being Moderated
Dec 8, 2012 3:50 PM

I have been using my iPhone instead of my iPod touch recently and went to turn on my iPod for the first time in 7 months and my passcode won't work.  I am 100% positive I have the right passcode but it is not working.  I tried to restore my iPod by pressing and holding the power button and the home button, and then updating and restoring my iPod but when I attempt I get an error message that states "This device isn't eligible for the requested build."  I am running Mac OS X 10.5.8 on my MacBook Air, and my iTunes is 10.6.1 which I cannot update unless I update my computer system to Mac OS X 10.6 and from what I gather I cannot restore my iPod unless I update my iTunes.  I also cannot use my iPhone on my computer either.


A little frustrating that Apple sets up these new systems like iTunes 11 and new opperating software which doesn't allow you to use a 3 year old computer with your iPod, iPhone, or iPad.  If they continue I'm not pouring my money into Apple products any more if I cannot use them without buying some software update.


Any suggestions for fixing this?

iPod touch, iOS 4.2, Mac OS X 10.5.8 system, Itunes 10


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.