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My iphone 4 AT&T

361 Views 5 Replies Latest reply: Dec 8, 2012 8:17 PM by KiltedTim RSS
bobd427 Calculating status...
Currently Being Moderated
Dec 8, 2012 3:14 PM

My iphone 4 AT&T 32gb will not obtain cell service. The sim card is being recognized (phone does not say"sim not found"). Went to apple store, they diagnosed, updated, reset and still no luck. They offered me replacement phone for 149.99 since I'm out of warranty.

Also went to at&t store to get known working sim card and it still doesn't get cell service.

Does anyone know of a way to fix this?

Thank you!

iPhone 4, iOS 6.0.1
  • Lawrence Finch Level 7 Level 7 (24,420 points)
    Currently Being Moderated
    Dec 8, 2012 4:59 PM (in response to bobd427)

    Settings/General/Reset - Reset Network Settings. if that doesn't resolve the problem call AT&T and ask them to "reprovision" your account. If neither fixes it you probably need a new phone.

     

    Alternate scenario: Your phone is hacked or jailbroken, or was before you upgraded. If that's the case you are probably out of luck.

  • bhazel Level 4 Level 4 (3,495 points)
    Currently Being Moderated
    Dec 8, 2012 6:43 PM (in response to bobd427)

    you can also try to restore as new

  • KiltedTim Level 8 Level 8 (35,855 points)
    Currently Being Moderated
    Dec 8, 2012 8:17 PM (in response to bobd427)

    They ARE working something out for you. That is far lower than the retail price of a new phone.

     

    Or, you could go to AT&T and see if you're eligible for an upgrade and just get a new phone.

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