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Q: Apple TV 1st gen Factory Restore Problems

I have an Apple TV 1st generation that I tried to do a factory restore on.  I did not unplug durring the progress bar.  It then started up with the apple, then the opening video with all the tv screens.  It asked me for the language, I selected English, then had me choose the correct internet connection so I typed in the password for our Wi-Fi, then it came up with the code to connect to our home computer and started flashing a new code every 2 seconds.  I unplugged the Apple TV and waited about a minute then plugged back in.  It again had the normal start up, but then after the opening video it began flashing between a screen with the apple then a blank black screen then to a menu screen and cycling through each screen about every 1-2 seconds.  I unplugged again and waited about 10 minutes but then had the same results.  Is there anyway I can do another system restore as I cant get it to stop flashing. 

Posted on Jan 14, 2012 1:03 PM

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Q: Apple TV 1st gen Factory Restore Problems

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  • by Daniel Sass,

    Daniel Sass Daniel Sass Aug 20, 2012 1:29 PM in response to aubreedee
    Level 1 (15 points)
    Aug 20, 2012 1:29 PM in response to aubreedee

    Aubredee . . . THANKS A MILLION . . . your solution saved my Apple TV (1st Gen).

     

    Daniel

  • by Medickep,

    Medickep Medickep Nov 1, 2012 7:31 PM in response to aubreedee
    Level 1 (10 points)
    Nov 1, 2012 7:31 PM in response to aubreedee

    Thanks a million.  This helped me with an ATV I got from a friend!!  Cheers!

  • by abhissekk,

    abhissekk abhissekk Dec 8, 2012 6:05 PM in response to aubreedee
    Level 1 (0 points)
    Dec 8, 2012 6:05 PM in response to aubreedee

    Amazing!

    I had my network sniffing tools setup and ready to see what apple tv was trying to connect to, so I could block it.

    By the time I could figure out what was going on, it fixed itself.

    It kept blinking for some time but eventually it stopped. Then I could run the update.

     

    Thanks!

  • by Mr. Frost,

    Mr. Frost Mr. Frost Dec 28, 2012 4:29 AM in response to aubreedee
    Level 1 (0 points)
    Dec 28, 2012 4:29 AM in response to aubreedee

    Thank you so so much for your help... I bought a second hand 1gen TV at the beginning of 2012 and until now, i haven't been able to solve this problem. I did just as you said, and voila, when the thing bagan to update, no loop. I'm so exited Have a merry christmas and a happy new year......

  • by Chagarlamudi,

    Chagarlamudi Chagarlamudi Jun 26, 2013 9:20 PM in response to laserob
    Level 1 (0 points)
    Jun 26, 2013 9:20 PM in response to laserob

    Thanks alot.....!!!!!

  • by Warmonkey,

    Warmonkey Warmonkey Aug 25, 2013 3:20 PM in response to aubreedee
    Level 1 (0 points)
    Aug 25, 2013 3:20 PM in response to aubreedee

    Fixed it after trying everything listed here with no success.

     

    First you will need to make sure you have the ability to connect your ATV box directly to your router via a cable.  This issue is directly related to networking from my experience and once connected to wifi you will have a nightmare of a time to complete the fix.

     

    1.  Make sure you have NO network connection to the ATV box.

     

    2.  Hard reboot ATV using remote (aim remote at device and hold "menu" and "down/minus" until amber light blinks)

     

    3.  When ATV reboots to a diagnostic menu select "Factory Restore"

     

    4.  After Restore has completed select a language

     

    5.  You cannot skip the the wifi selection screen without setting up a connection, however: DO NOT SETUP WIFI!  Instead plug in the direct cable to your router, and hit the menu button on your remote.  You will see "connecting to network."

     

    6  Once you are past the start up splash video you will eventually arrive at the connect to itunes screen which will start looping the apple logo and a new code about every 2 seconds.  Disconnect the network cable.

     

    7.  After a few seconds the loop will stop.  Press the menu button to skip the itunes connection (you will be able to do it later.)

     

    8.  At the following menu go to Settings > Screen Saver > Set delay for "Never"

     

    9.  Go back to the main menu, then go to Settings > Network > Configure TCP/IP > Click on "Using DHCP"

     

    9.  Click "Done"

     

    10.  Connect cable to router, and then proceed with updating your ATV.

     

    After I was updated the problem did not return.

     

    I have completed this solution personally twice on the same unit.  After getting updated and stable, I recovered my ATV again, and had the same problems again.  Repeated these steps and good to go.

     

    Hope this helps someone, and good luck!

  • by Medickep,

    Medickep Medickep Sep 13, 2013 2:24 PM in response to laserob
    Level 1 (10 points)
    Sep 13, 2013 2:24 PM in response to laserob

    Took a couple of trys, but cheers!!!! Not sure why I'm having to go through this process again!

  • by DazedAndContused,

    DazedAndContused DazedAndContused Nov 6, 2013 9:23 PM in response to ninjapig
    Level 1 (0 points)
    Nov 6, 2013 9:23 PM in response to ninjapig

    Might be a bit late to the game, but I picked up an old ATV from a friend, and was attempting to restore and came across this same problem.  Both wireless and wired connnections would cause it to flash the apple logo back and forth to the menu, finally after reading these forums and trying everyone elses fixes, I came across your post and it worked beautifully.  I had to keep plugging and unplugging the cable, probably 7 to 10 times in rapid succession while attempting the download.  It did eventually work though!  Thank you very much!

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