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DMG files not opening correctly in 10.8.2

763 Views 8 Replies Latest reply: Dec 9, 2012 2:25 PM by Ron Jeffries RSS
Ron Jeffries Calculating status...
Currently Being Moderated
Dec 8, 2012 6:37 PM

I was downloading second life on my ir running 10.8.2, and after the dmg downloaded, and i clicked it, instead of the usual drag to app folder Finder window, I got a strange one with four folders in it and a shaded arrow, and nothing really to drag. Repeated this after reboots and two different dmg files (I have not tried anything other than second life. But read on.

 

I found a thread here where someone had a similar problem with other downloads. in their case, the finder window opened briefly and then closed, i believe. anyway they finally created a new admin user and downloaded and installed using that and it worked.

 

I tried that, and it also worked. Created new user, downloaded same files, clicked, and they came up with the usual drag to applications window.

 

Somehow ML has gotten confused on my main account. Ideas for what to do to clean it up? or should I just wait for 10.8.whatever?

 

Thanks!

MacBook Air (13-INCH, MID 2011), OS X Mountain Lion (10.8.2)
  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Dec 8, 2012 6:43 PM (in response to Ron Jeffries)

    You might give this a try:

     

    Repair the Hard Drive and Permissions - Lion/Mountain Lion

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Dec 8, 2012 7:00 PM (in response to Ron Jeffries)

    It may do nothing, but it can't hurt to give it a try. That it works in the new account but not the old one suggests the problem lies in the old user account. So waiting to upgrade OS X surely won't fix the problem.

  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Dec 8, 2012 8:08 PM (in response to Ron Jeffries)

    Try these:

     

    Redownload the original disc image file just to be sure it wasn't a bad download.

    Remove the /Home/Library/Preferences/com.apple.Finder.plist file.

    Remove the /Home/Library/Preferences/com.apple.archiveutility.plist file.

    Remove the /Home/Library/Caches/com.apple.finder folder.

     

    Restart the computer.

  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Dec 9, 2012 9:43 AM (in response to Ron Jeffries)

    Well, hunting down a culprit by trial and error would be time consuming. It might be easier to shift over to using the other account then transfer your stuff from the account that's not working right.

     

    Transferring files from one User Account to another

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