1 Reply Latest reply: Dec 9, 2012 12:56 AM by Ethmoid
DiegoLascano Level 1 Level 1 (0 points)

I have an iPhone 4 that is from Spain-Orange and i need to unlock this iPhone but by IMEI (I think the better way to do that). I Live in Quito-Ecuador and i cant do that from here. Any idea or helpful information? I wonder if Apple can help me because there's no Apple support in Ecuador

iPhone 4, iOS 6
  • 1. Re: Unlock iPhone 4 by IMEI
    Ethmoid Level 6 Level 6 (9,945 points)

    Apple won't be able to help you with unlocking your phone.  Apple just sells the phones but if you use your phone through a phone company/carrier, it is their responsibility for unlocking phones and has nothing to do with Apple.


    If your phone is locked to Orange, then you'll need to contact Orange to ask them to unlock it for you.  Nobody else can help you except Orange in this case.  You need to contact them directly.