ChazH

Q: iTunes 11 airplay stops in middle of songs, why?

We have iTunes 11 on a MacBook Air with Lion (10.7.5, all current updates). Occasionally, in the middle of a song playing over Airplay, iTunes stops streaming the song. As best we can tell it appears to be random. If we go back to a song that it previously stopped on, but it doesn't stop again. Thought it may be Energy Savings settings, but it's set for 3 hours before sleeping, and 2 hours to turn off screen. Now "Put the had disk to sleep..." is set, and perhaps this is it. But according to my wife, this never happened under iTunes 10.x, it has just started with iTunes 11.

 

I'll try the "hard disk sleep" setting and report back, but any other ideas?

Posted on Dec 1, 2012 7:24 AM

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Q: iTunes 11 airplay stops in middle of songs, why?

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  • by Roy Ernie,

    Roy Ernie Roy Ernie Dec 7, 2012 1:48 PM in response to ChazH
    Level 1 (0 points)
    Dec 7, 2012 1:48 PM in response to ChazH

    ITunes 11 is pants!

    Got sucked into upgrading now Apple TV not working.

    Should have known better.

    This better be fixed soon!

  • by evilapa,

    evilapa evilapa Dec 7, 2012 1:53 PM in response to ChazH
    Level 1 (4 points)
    Apple Music
    Dec 7, 2012 1:53 PM in response to ChazH

    Guys, we need to separate the issues here. It's not a sleep issue. It's an iTunes 11 issue. My computer is set to never sleep and still does it.

     

    That's not to say there's not a sleep issue as well, but at least it's not what's causing iTunes 11 to stop playback. It does it regardless.

  • by SuperSid12345,

    SuperSid12345 SuperSid12345 Dec 8, 2012 4:03 AM in response to evilapa
    Level 1 (0 points)
    Dec 8, 2012 4:03 AM in response to evilapa

    Hi Girls and Guys,

     

    With my iMac the problem only seemed to occur when my Mac went to sleep. I have set "Computer sleep" to never and that solved the problem for me. So I cannot point to iTunes 11 directly, it must be some combination of software and hardware. What is true, is that I did not have this issue before I upgraded to iTunes 11.

     

    Hopefully this problem will be solved soon so I can go back to my old energy settings.

  • by darkangel22,

    darkangel22 darkangel22 Dec 8, 2012 1:40 PM in response to ChazH
    Level 1 (5 points)
    Dec 8, 2012 1:40 PM in response to ChazH

    interesting observation

     

    Airplay to a Boxee Box from Windows 7 box via iTunes 11 (that stops every time to AppleTV) ran for 2 hours last night without stopping once.

  • by timtj,

    timtj timtj Dec 8, 2012 3:26 PM in response to ChazH
    Level 1 (0 points)
    Dec 8, 2012 3:26 PM in response to ChazH

    Same problem here with ATV 3 and an iMac running iTunes 11. Video or music will stop after 10 minutes or so with the ATV returning tothe top level home screen.

     

    Strangly, this behaviour only occurs when ATV is using wired ethernet, if I unplug the ethernet cable and use WiFi all works fine. (iMac is also wired and my router is a Time Capsule).

     

    Not a great soution though as WiFi is a bit slow for certain tasks such as browsing photos in an iPhoto library.

     

    This setup all worked fine until iTunes 11.

  • by Solodecortin,

    Solodecortin Solodecortin Dec 9, 2012 3:27 AM in response to cullumjt
    Level 1 (0 points)
    Dec 9, 2012 3:27 AM in response to cullumjt

    This solved the problem for me.

  • by cdeupree,

    cdeupree cdeupree Dec 9, 2012 7:40 AM in response to cullumjt
    Level 1 (4 points)
    Apple Music
    Dec 9, 2012 7:40 AM in response to cullumjt

    I have experienced the same problem, specifically where audio streaming over AirPlay stops.  Sometimes the player shows that it's continuing but no sound emerges from the speakers, but sometimes the player simply stops in the middle of the song.  However, I have had some success today with playing both computer speakers and AirPlay simultaneously.

     

    We have a MacPro running MTLion with the large iTunes library and two laptops, one running MTLion and one still on Lion (best upgrade decision I've made lately, leaving a laptop on the previous OS release).  I've already upgraded the large library to iTunes 11, but the laptops are still running iTunes 10.7.  However, even mounting the large library over Home Sharing and running AirPlay from there caused the same kinds of audio drop-out problems.

  • by jpcampbell,

    jpcampbell jpcampbell Dec 10, 2012 7:48 AM in response to ChazH
    Level 1 (0 points)
    Dec 10, 2012 7:48 AM in response to ChazH

    This happens to me all the time.  Airplay is unusable in iTunes 11.  It has nothing to do with disk or mac sleeping.  As soon as I put it on multiple speakers and play to an airport express connected speaker, I get maybe 2 songs to play and then audio cuts out on both airplay device and iMac.  The songs are playing, just no audio.  If I make an adjustment to the airplay setting (like click single), audio starts again.

     

    I'm on latest update of Mountain Lion.

  • by boynsea,

    boynsea boynsea Dec 10, 2012 2:46 PM in response to ChazH
    Level 1 (5 points)
    Dec 10, 2012 2:46 PM in response to ChazH

    I have the same problem.  ipad controls imac itunes 11 library on Mac mounatin lion through remote app.  Worked perfectly before buy now stops.  Wife is not happy......so I am not happy.  Help Apple!!!!

  • by Mike Richards2,

    Mike Richards2 Mike Richards2 Dec 10, 2012 2:49 PM in response to boynsea
    Level 1 (90 points)
    Notebooks
    Dec 10, 2012 2:49 PM in response to boynsea

    BTW everyone. Apple doesn't necessarily read all these threads. Make sure you report your issues over at the iTunes feedback page:

     

    http://www.apple.com/feedback/itunesapp.html

     

    Hopefully if enough of us complain and give them information about our setups they can fix the error (which has happened twice already tonight).

  • by cullumjt,

    cullumjt cullumjt Dec 10, 2012 4:42 PM in response to Mike Richards2
    Level 1 (0 points)
    Dec 10, 2012 4:42 PM in response to Mike Richards2

    Good idea...done! I can stream from my imac to my ATV if I choose both the computer and the ATV as multiple speakers from the itunes running on the imac. It does not stall this way, but it has to be controlled from either the imac, ipad or iPhone, not the ATV.  Does this work for anyone else? It played for 8 hours today without a stop.

  • by smitty25,

    smitty25 smitty25 Dec 10, 2012 10:08 PM in response to cullumjt
    Level 1 (0 points)
    Dec 10, 2012 10:08 PM in response to cullumjt

    I posted on the iTunes feedback page and referenced this thread. There is a low level system setting in OS X that can prevent the Mac from sleeping. For example when time machine is doing a backup it will trigger this setting and prevent the Mac from sleeping. It seems like iTunes is not triggering this setting when AirPlay is active.

     

    I can't imagine this is too hard for apple to fix. It seems like it effecting everyone on iTunes 11

  • by dutchmike1966,

    dutchmike1966 dutchmike1966 Dec 11, 2012 7:39 AM in response to ChazH
    Level 1 (10 points)
    Dec 11, 2012 7:39 AM in response to ChazH

    I join you all experiencing same issues. I believe it has nothing to do with disk or mac sleeping.  When I use airplay (single or multiple speakers) at a certain moment the whole system will stop. I've blocked IPv6, which improved it a bit, but not 100%. It's dissapointing and frustrating. Left similar message with: http://www.apple.com/feedback/itunesapp.html

  • by tomq,

    tomq tomq Dec 11, 2012 4:57 PM in response to dutchmike1966
    Level 1 (9 points)
    Dec 11, 2012 4:57 PM in response to dutchmike1966

    experiencing the same problems since the new iTunes version this month.  I too have submitted the problem to the feedback link appearing in your note today.  The problem seems to come and go.  Today, music played for more than three hours whereas yesterday could not keep multiple speakers going for one hour.

  • by dutchmike1966,

    dutchmike1966 dutchmike1966 Dec 12, 2012 12:50 PM in response to dutchmike1966
    Level 1 (10 points)
    Dec 12, 2012 12:50 PM in response to dutchmike1966
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