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my usb port is not working

114 Views 1 Reply Latest reply: Dec 9, 2012 8:05 AM by clintonfrombirmingham RSS
CJBJ Calculating status...
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Dec 9, 2012 7:52 AM

One of my usb-ports is not responding in any way. Is this a hardware issue or a software problem? What can I do to adress this problem?

Thanks

MacBook Pro, OS X Mountain Lion (10.8.2)
  • clintonfrombirmingham Level 7 Level 7 (26,745 points)
    Currently Being Moderated
    Dec 9, 2012 8:05 AM (in response to CJBJ)

    Probably not a software issue - you could try running the Apple Hardware Test and see if you get any errors: if you do, you'll know that you need service. If you don't you'd still need to take your machine into your local Apple Store for further diagnostics.

     

    Resetting NVRAM or the SMC usually doesn't solve USB problems.

     

    Clinton

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