Currently Being ModeratedDec 9, 2012 4:08 PM (in response to fiorix)
The problem lies within iTunes Match or the internal music library. Given that my AppleTV is jailbroken, I was able to watch the system log when the crash occurs. Here is the error that starts the crash:
Dec 9 18:57:21 Den-TV AppleTV: *** Assertion failure in -[ML3AggregateQuery selectPersistentIDsSQLAndProperties:ordered:], /SourceCache/MusicLibrary/MusicLibrary-972.40/ML3/ML3AggregateQuery.m:64
Dec 9 18:57:21 Den-TV AppleTV: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Can not get aggregated properties for album_artist_pid of class ML3Album'
It's not exactly evident what the error is but it clearly has to do with the system querying the music database. On the AppleTV I signed out of iTunes Match (thus deleting the music library entirely) and at that point the remote app begins to work.
Unfortunately once I re-enabled iTunes Match the reboot cycle began occurring again. So not a definite solution but it is a start at least.
Currently Being ModeratedDec 9, 2012 7:25 PM (in response to charrison)
Yes hare too after turning ITunes Match off everything is fine.
I am wondering if someone without a Jailbroken ATV has this problem and try that.
Currently Being ModeratedJan 31, 2013 6:54 AM (in response to charrison)
This has been fixed with the latest update to remote which I have just installed and tested
Currently Being ModeratedJan 31, 2013 6:55 AM (in response to Philbrown23)
Not for me. I notice that I can play a playlist without the AppleTV crashing, however if I try to browse through music by Artist then I can get it to crash quite consistently on both of my AppleTV devices.
Currently Being ModeratedJan 31, 2013 6:58 AM (in response to charrison)
That's weird, what version of remote are using? Mine is stable with 3.01
Currently Being ModeratedJan 31, 2013 7:02 AM (in response to Philbrown23)
I'm using 3.0.1.. Updated it yesterday from the App Store. I'll try signing out of iTunes match on my AppleTV and then signing back in so that it rebuilds the iTunes library. Maybe that will make a difference.
Currently Being ModeratedJan 31, 2013 7:13 AM (in response to charrison)
So I've investigated further and found the error in my original post.
Originally I had the same problem as the OP - as soon as remote connected to atv atv would crash.
Since updating to 3.01 I can use remote to navigate throughout frontrow as normal and playing music and video from there works fine too. The crash now occurs when I play music by selecting the track from the remote app.
Currently Being ModeratedMar 27, 2013 9:03 AM (in response to charrison)
Any new informations to this problem? I´ve got the same errors while browsing itunes match library by remote app.