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Mac Mini 2012 video blinking out

153774 Views 1,193 Replies Latest reply: Mar 29, 2014 2:11 AM by knightshade91 RSS Branched to a new discussion.
  • patsarge Calculating status...
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    Dec 9, 2012 3:04 PM (in response to KevCheng)

    Im older and kind of mac dumb as I want to get a mac and head in that direction... Always had a pc then went and tried a smart phone... didnt like it so went to an apple smart phone and really liked it so I got an Ipad this year and really like that too... Tried windows 8 last week and hated it after 3 days of trying to like it.  At 65 I do not want to go there with windows and find myself stuck so looking at Macs.... I like the idea of a mac mini and Im not a geek, Im more like an educated dummy who is simple in my ways.  All the complaints about the mini are putting me back as I want a unit I can connect to my 50 inch panasonic tv like I do with my cheap hp lap/netbook dz1 and work my computer from my couch.  I play some dvds and now hearing about these blackouts and video problems that I never have with my cheapie and never have with my dells either.... Im a bit put back on putting out some 1400 bucks for a 2.6 ssd mini with some ram and might find my unit will not work as I plan... Im not a power or game user... just normal work stuff, printer and microsoft office stuff but want to work it on my flat panel pano 50 inch plasma which I can do now with cheap pc laptops... What gives with the minis... Are these normal problems with all users or power users and gamers?

    Like I said, Im mac dumb but do not want another pc with the new windows period. What should I get?

  • calvol Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 9, 2012 3:16 PM (in response to patsarge)

    patsarge, the 2012 Mini is a nice machine, but has an unresolved graphics issue mentioned in this thread that affects use with HDMI (to TV or monitory).  Probably you should wait until this is resolved, otherwise, buy a refurb 2011 Mini and save some money and lower your risk of ownership if it doesn't get fixed. (I bought a 2011 with Radeion GPU for $450 and saved about $500 from the 2012 Mini 2.6 I returned, and find the graphics are better in performance tests I ran.) I use VM/Fusion for Windows apps, and go back and forth between Win and OSX.  Overall, a great machine for general use.

  • patsarge Level 1 Level 1 (0 points)
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    Dec 9, 2012 3:32 PM (in response to calvol)

    I appreciate the come back on this as I do have my desktop for working but enjoy having my cheap hp tapped hdmi to hdmi to my panasonic, no settings nor problems and can either use it to do my email and surfing or watch a dvd run through an external usb player on my hp and have never had anything problem wise like is hitting the web with this mini.... I cant understand how this even hit the market with so many problems and I was really looking forward to a small base machine like its potential is.  Sounds like none of the machines work in all levels of processor and they went forward with sales and are still pushing something that may not be fixable with software, firmware etc.  To me its like windows 8... here we are going to shove it down your throat and you will pay as there are no alternatives and I think it is a total failure for all the working people working at their present workstations having to make a radical change to the way they work.  Not even a quiet change in OS but a radical change to something that 1/2 of the country uses on a daily basis to keep the economy going while working with it.  As we get older we just flat resist change and sudden hard changes are hard to deal with.  You might be right to go with an older system which is intel based.

  • john_rankin Calculating status...
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    Dec 9, 2012 3:42 PM (in response to patsarge)

    patsarge, I was in the same boat including  my use of my computer and moving from Windows to Mac OSX. I am not unhappy at all with my new Mac mini - i7 with 8GB and a 1TB hard drive. I am very happy I made the change - the blinking issue is is minor for me and I am confident it will get corrected by Intel. I understand the desire to hold off - and if you're in no hurry, then it's good to wait.

  • MyMac8MyPC Level 4 Level 4 (1,440 points)
    Currently Being Moderated
    Dec 9, 2012 3:59 PM (in response to patsarge)

    patsarge wrote:

     

    What gives with the minis... Are these normal problems with all users or power users and gamers?

    Hi Patsarge, you basically have two options, but first let's answer your question. At this time no one knows what percentage of minis are effected. Only Apple knows this. The problem effects 2012 minis with the Intel HD4000 graphics chip. Intel has said that they have sent Apple new drivers which are supposed to fix this issue BUT Intel has said that before about new drivers for this problem for other platforms, and they have been wrong. Apple has seeded the new drivers in 10.8.3 last week and developers are now testing them. This process takes between 30 and 60 days (normally). There may also be a new firmware written by Apple for the HD4000. No need to worry as this issue will get resolved. Not all minis are effected, but of the ones that are effected the majority of them are HDMI port related. A lot of people are asking Apple for a free Thunderbolt to HDMI adapter and that seems to be helping most people with this issue. Just keep in mind that the adapter isn't fixing the problem, it's just keeping you from seeing it. So your first option is to get a new mini and make sure you get a free TB to HDMI adapter and then cross your fingers and turn it on. You should be OK BUT there is no 100% fix for this issue yet, so don't be surprised if you still see the problem. Your next option is to buy a refurbished 2011 mini. These have the same warranty as a new one and some people like them more because they cost less and they have a better graphics chip. Once everything is worked out you will love your mini. My mini is hooked up to my 92" Mitsubishi and it works fine. You should be in good shape with your Panasonic. One good thing is that if you buy a mini now you will have a longer period of time to test it before returning it. Normally it's 14 day return but now Apple has expanded it through January 7, 2013 (just make sure you purchase it before 12/25/2012). The refurbished mini's come and go as supply allows, so if you don't see the model you want it should be back soon. You can find them here;  http://store.apple.com/us/browse/home/specialdeals/mac/mac_mini  

    Hope that helps

  • tbirdvet Level 3 Level 3 (935 points)
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    Dec 9, 2012 4:27 PM (in response to MyMac8MyPC)

    Just went to Apple site and all refurbished 2011 Mac Mini's are gone so only choice now is to buy and hope or wait for the fix.  (Maybe could find 2011 left over in a store).

  • patsarge Level 1 Level 1 (0 points)
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    Dec 9, 2012 4:42 PM (in response to MyMac8MyPC)

    Ok, agree on what you said so did the order and went with the 2.6 256ssd 4 and will upgrade the 4 to 16.  I want a hot rod unit and one that will not be obsolete in a year and think this will be a mid unit a year from now.  I assume apple witll make it good on working even if it takes a patch or update in the coming months assuming that I have the problem.  I have time.  Ever get up to the desert out of fallon, nv, I will buy a beer for ya. or a good brandy and a cigar.  Will let you know how it all works out.

    Mike

  • jburkman Calculating status...
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    Dec 9, 2012 4:48 PM (in response to patsarge)

    That's exactly the configuration I picked up a month ago, Mike. I moved from a well configured Windows machine and have had no regrets. It is a nice, fast machine as I use everything from basic text editing to Illustrator and Photoshop.

     

    I do have the HDMI problem, but I expect Apple to resolve it within the warranty period. Because I purchased it during the holiday season, like you, I can return it any time until Jan.7 http://store.apple.com/us/help/returns_refund

  • Bigbabaloo Calculating status...
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    Dec 9, 2012 5:12 PM (in response to MyMac8MyPC)

    Pardon me but how can you say with such certainty that: "Apple has seeded the new drivers in 10.8.3 last week and developers are now testing them." ....really????

     

    Apple has not stated that the 10.8.3 update will address this problem, nor has Intel...so how can you say that it "has seeded the new drivers" to deal with this issue?  That's an unsubstatiated statement  it's rather misleading and gives people  false hope.  All we know is that there is a problem, and that Apple is going to introduce the 10.8.3 update that addresses something but the two  are not necessarily connected.  We have no proof. To say to the two are related without any facts is purely speculative.

  • Bigbabaloo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2012 5:21 PM (in response to Philip Tyler)

    Philip, when you speak to Apple about the behaviour of your new replacement Mini, it would be interesting to ask them what they did to the replacement to fix the problem.  If could ask them, it would be most insightful. 

     

    You are the closest to getting to an answer about this mystery than any of us... fingers crossed!

     

    Cheers

  • MyMac8MyPC Level 4 Level 4 (1,440 points)
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    Dec 9, 2012 5:29 PM (in response to Bigbabaloo)

    Bigbabaloo wrote:

     

    how can you say with such certainty that: "Apple has seeded the new drivers in 10.8.3 last week and developers are now testing them." ....really????

    Yes. Members of Apples AppleSeed program and Apple Developers are well aware of this.

     

    It has been stated many times on this and other Apple sites. Both Apple support and Intel has mentioned new drivers also.

     

    You could always try using a search engine.

     

    http://9to5mac.com/2012/12/05/apple-seeds-os-x-10-8-3-build-12d38-to-developers/

  • mfearby Calculating status...
    Currently Being Moderated
    Dec 9, 2012 5:37 PM (in response to MyMac8MyPC)

    I've just started the process of returning my Mac Mini, having called to cancel my AppleCare Protection Plan. They said it could take between 4 to 6 weeks to process the cancellation and refund to my credit card (which seems a little lengthy), but as long as it does happen that's all that matters.

     

    I transferred my stuff from the ill-fated Late 2012 Mac Mini to the Late 2011 and was surprised at how well it all worked (I'm familiar with how horrible Microsft's User State Migration Tool is, so I had very low expectations). So once I format/reinstall Mountain Lion on the buggy unit, I'll call to return it and get a refund as well. I hope it also doesn't take 4 to 6 weeks (I recall somebody quite a few pages back saying they got the credit on the day it was received by Apple?). The guy I spoke to said that I could only return it within 14 days and he didn't seem to be aware of the extension until the 7th of January, so I hope I'm not now stuck with two Mac Minis! I would have to take quite a hit trying to sell it. When I click on my order and go to refund it, at least the page still says 7th of January.

     

    Fingers crossed.

  • tbirdvet Level 3 Level 3 (935 points)
    Currently Being Moderated
    Dec 9, 2012 6:12 PM (in response to MyMac8MyPC)

    I read in one of the other sites that Intel released the driver fix to Apple after Apple released 10.8.3 for testing so not sure that included the fix for thie issue.  They may have to have an addendum fix.

  • Darrion Nguyen Calculating status...
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    Dec 9, 2012 6:54 PM (in response to KevCheng)

    My Mini HDMI port is really weird. It works with some TV HDMI port via direct HDMI to HdMI connection, but doesnt work with my Samsung Syncmaster 24 inch monitor. I have to use MiniDisplay to HDMI to connect to my monitor. Do you guy think the new driver will fix this issue ? Cuz mine problem is "it is not working" rather than blinking issue. I do observe the blinking a few time though.

    By the way, any degradation in picture quality if I use MDisplayport to HDMI ? Cuz I think my picture quality is a bit off (sometime very hard to read small font in white background) but not sure whether it is HDMI related.

    Dont know whether I should return my Mini or not...

    Any ideas ?

  • BDAqua Level 10 Level 10 (114,705 points)
    Currently Being Moderated
    Dec 9, 2012 8:25 PM (in response to Darrion Nguyen)

    Hi Darrion,

     

    I note that Samsung Monitors have more problems than most on Macs, a screen shot may look perfect viewed on another Mac.

     

    I'd return it & wait for a Mini with a real Graphic Card myself, or get a 2011 Refurb that does.

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