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TS3694: Resolve specific iTunes update and restore errors

Learn about Resolve specific iTunes update and restore errors

TS3694 I can't update my iphone

157 Views 3 Replies Latest reply: Dec 11, 2012 5:30 PM by Lawrence Finch RSS
MosabF Calculating status...
Currently Being Moderated
Dec 9, 2012 10:16 PM

when I want to update my iphone it showed me this message the disc you are attempting to use is full. I don't know which disc and how to clean it. My computer is MacBook.

 

Truly,

Mosab

iPhone 4, iOS 5.0.1
  • diesel vdub Level 7 Level 7 (20,745 points)
    Currently Being Moderated
    Dec 10, 2012 4:07 AM (in response to MosabF)

    Remove some of the excess stuff off the computer.

  • Lawrence Finch Level 7 Level 7 (24,530 points)
    Currently Being Moderated
    Dec 11, 2012 5:30 PM (in response to MosabF)

    Right click (or CMD-click) on the "Macintosh HD" icon on your desktop and select "Get Info". The resulting display will tell you how much free space you have. If it is not at least 10 GB you need to delete unneeded information from your MacBook. As a start, with that Info still displayed, try emptying Trash. If that does not free up enough space restart your MacBook. This will free up swap space on the disk. Do the Get Info again. If you still don't have enough space you will have to copy some of your data to a backup drive and delete it.

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