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Pages and Numbers Not Syncing in iCloud

152194 Views 223 Replies Latest reply: Apr 7, 2014 2:37 AM by dso371 RSS
  • burdell1 Level 1 Level 1 (10 points)
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    Dec 5, 2012 8:15 AM (in response to T2YUKI)

    I am having trouble finding the files from steps 4,5,6...

  • burdell1 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 5, 2012 9:42 AM (in response to burdell1)

    (Although I might post this in a separate post) I've been trying to  download some of my documents that arent showing up in iCloud via Time Machine.  However, when I try to restore the documents from Time Machine, it asks me for my password and then acts like to is restoring the file, but it says "Zero bytes of xxxxkb - Estimating time remaining."

  • burdell1 Level 1 Level 1 (10 points)
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    Dec 6, 2012 6:03 AM (in response to Rob Weinberg)

    i have a similar problem...my Mac and my iPad will sync now (finally), but my iPhone won't sync with either one of them.....is there a reset the syncing capabilities of my iPhone (i've tried reset all the settings, but it didn't help in this case.)

  • eltorreon20 Calculating status...
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    Dec 7, 2012 2:01 PM (in response to Rob Weinberg)

    My ipad don't upload new actualizations to icloud. And in icloud.com i have old information from one month ago.

  • iwork mac Calculating status...
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    Dec 8, 2012 4:34 AM (in response to Rob Weinberg)

    I have the same problem since I upgrade to the newest iwork 2.x

    Can't even sync to icloud, forget about to ipad or iphone.

  • dave081212 Calculating status...
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    Dec 10, 2012 2:04 AM (in response to T2YUKI)

    works perfectly for me!

    Thanx a lot!

  • ayerodia Calculating status...
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    Dec 13, 2012 9:14 PM (in response to KJayCee2)

    hi there,

    i did have the same issue but i realised that i was using my exchange work email with the mcafee app in the apple store..so once i reset my ipad and my iphone..and did not reisntall that entreprise ..everything is fine now...my issue was that DOCUMENTS AND DATA were missing on my icloud profile both on the ipad and iphone..so make sure that u dont have any entreprise email set up with the mcafee apps or something like that

  • I want an iPhone 3GS Level 1 Level 1 (10 points)
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    Jan 12, 2013 10:16 PM (in response to hrngffcr)

    Hey, recently I just found a way to fix this. Everything - turning off iCloud, documents, deleting apps, nothing worked! What I did was go to settings , general, reset, reset all settings. Tap it and it will ask you for your password and say that it won't delete any content (it doesn't). It will reboot so wait a couple minutes then come back once it's done. Now open settings again, and connect to your wifi network, you will have to enter you password again. Then once you are connected and have made sure Internet is working, (and after making sure pages iCloud sync is on in settings , pages) open pages and the documents should magically sync! Once they have all downloaded, go back into settings and go through everything and make sure to change the settings back to whatever you set it to before (if you can be bothered) the main thing you need to change is adding your password again. Also you may need to turn settings, notifications, mail, show in notification center and turn on banners because the are off by default.

     

    Hope this helps because it took me 3 months to figure this out.

  • I want an iPhone 3GS Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 12, 2013 10:17 PM (in response to Rob Weinberg)

    Hey, recently I just found a way to fix this. Everything - turning off iCloud, documents, deleting apps, nothing worked! What I did was go to settings , general, reset, reset all settings. Tap it and it will ask you for your password and say that it won't delete any content (it doesn't). It will reboot so wait a couple minutes then come back once it's done. Now open settings again, and connect to your wifi network, you will have to enter you password again. Then once you are connected and have made sure Internet is working, (and after making sure pages iCloud sync is on in settings , pages) open pages and the documents should magically sync! Once they have all downloaded, go back into settings and go through everything and make sure to change the settings back to whatever you set it to before (if you can be bothered) the main thing you need to change is adding your password again. Also you may need to turn settings, notifications, mail, show in notification center and turn on banners because the are off by default.

     

    Hope this helps because it took me 3 months to figure this out.

  • saghi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 18, 2013 9:34 AM (in response to Rob Weinberg)

    I must say, I'm very disappointed with iCloud.

    I just switched from Excel to Numbers and I love it.  One of my biggest reasons for switching was so that I could use iCloud and manage my spreadsheets from both my computer and my iPad.  Well, iCloud didn't want to sync my documents, what a bummer.

    I found T2YUKI's post very helpful, it seemed to fix the problem....for one day.  It synced and all was great, but it's not syincing anymore and I'm bummed out.  T2YUKI's solution is a bit of a process, not too bad if I'd only have to do it once, but to have to do that every day??!!  That's crazy.

     

    Please, Apple, Pull it together and make iCloud work!!  I'm a stock owner and I'm pretty bummed at how the stock is taking such a plunge, I bet that if you guys could get things working right, the stock might start going up again.

     

    Apple used to be the one company who's products I could confidently trust to work properly, but that seems to be changing - I really don't want to see Apple go the way of Microsoft, but it's not looking good..

  • dieterfromdowney Calculating status...
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    Jan 18, 2013 10:04 AM (in response to Rob Weinberg)

    People, you need Mountain Lion to sync iWork's documents.

  • Santarelli Calculating status...
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    Jan 18, 2013 11:18 AM (in response to dieterfromdowney)

    Do you HONESTLY think there would be this many people frustrated with the poor performance of document management in the iCloud if the solution was as simple as using Mountain Lion. Get real. I am currently using the latest Apple OS and still have the same issues everyone else does.  I have even called Apple and their tech support couldn't fix the problem. What does that tell you?

  • saghi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 18, 2013 11:25 AM (in response to Santarelli)

    I found that a little offensive too.  I'm not THAT dumb, sheesh!!

     

    I just got off the phone with tech support, they had me sign out of iCloud on my Mac and sign back in.  It worked, but hopefully this fix will stick longer than a day this time.  I don't want to have to sign out and in every day in order to keep iCloud docs syncing properly...

  • iwork mac Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2013 1:21 PM (in response to saghi)

    I got the same problem sometimes ago.

    But before I got any reply from anyone, the problem fix itself.

     

    Then I realise the problem is not your mountian lion or ipad or iphone.

    The problem is in apple icloud server can't handle the traffic.

     

    But since my last post, I don't have anymore problem.

    But sometime even icloud mail have problem to send email, the server up load so slow that make the computor can't sent an email at all.

     

    Yes, the easy way to fix is sign out and in again. I agree.

  • Hemske Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 20, 2013 5:30 AM (in response to Rob Weinberg)

    For what it's worth...

     

    I had a problem where Numbers on my iPad didn't synch with iCloud and searching for a solution I found this thread.

    Eventually, I ended up switching off "Documents and data" in the iCloud settings and then switching it back on again. That made my iPad restart synching docs with iCloud again.

     

    My iPhone and iMac (Mountain Lion) were synching the whole time.

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