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the camera suddenly stopped working

386 Views 7 Replies Latest reply: Jan 25, 2013 9:42 PM by knittinkrazy RSS
Haprieto Calculating status...
Currently Being Moderated
Dec 10, 2012 2:41 AM

the camera suddenly stopped working

iPad, iOS 6.0.1
  • Skydiver119 Level 7 Level 7 (20,345 points)
    Currently Being Moderated
    Dec 10, 2012 4:21 AM (in response to Haprieto)

    Try resetting the iPad. HOld down the sleep and home keys, past when you see the red power down slider, and until you see the silver apple. Let it reboot and see if that helps.

  • Diavonex Level 9 Level 9 (58,975 points)
    Currently Being Moderated
    Dec 10, 2012 4:24 AM (in response to Haprieto)

    Try closing the Camera app:

     

     

    1. Double-click the Home button to reveal the Task Bar

     

     

    2. Hold down the Camera app for a second or two until you see the minus sign

     

     

    3. Tap the minus sign to close app

     

     

    4. Tap area above Task Bar to return to Home screen

     

     

    If the above doesn't solve the problem, do a reset:

     

     

    Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider

  • knittinkrazy Calculating status...
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    Dec 16, 2012 12:47 AM (in response to Haprieto)

    My dad's ipad 2 has the same issue.  The shutter on the screen that opens so you can take a picture is in the closed position.  I tried closing the camera app then reopening, hard reboot, restoring to factory defaults (treating it like a new ipad).  Nothing has worked.  Has anyone had this issue and fixed it?  is it a glitch in the new OS 6 update?

  • HausOfKath Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 25, 2013 7:36 AM (in response to Skydiver119)

    I accidentally dropped my iPad 2 about 3 feet high. I dropped it last night and I tried my camera app today and It wont work. I have some photography apps and used it, the front camera works but the back doesnt. I havent tried to restore it but I hard-reset it. Please help? I think its a hardware problem. I still have my warranty, do you think they will fix it? Please reply asap. Thank you.

  • knittinkrazy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 25, 2013 9:42 PM (in response to Haprieto)

    It is a hardware issue.  If you have AppleCare, they will fix it or replace the iPad.  Contact support to get a repair number.  Backup iPad before taking it in.

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