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Why has my iPad got the iTunes logo and USB plug on the screen?

556 Views 4 Replies Latest reply: Dec 10, 2012 3:27 PM by JimBey RSS
KarenPL Calculating status...
Currently Being Moderated
Dec 10, 2012 2:43 AM

Why has my iPad got the iTunes logo and USB picture on the screen?  iTunes does not recognise it.

iPad (3rd gen) Wi-Fi + Cellular, iOS 6.0.1
  • Diavonex Level 9 Level 9 (58,975 points)

    Connect your iPad to iTune to Restore/Recover your iPad.

  • Diavonex Level 9 Level 9 (58,975 points)

    You may have to force your iPad into Recovery Mode

     

     

    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

     

     

    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

     

     

    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

     

     

    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

     

     

    Note: Data will be lost.

  • JimBey Calculating status...

    I'm having the same problem.  I can turn it off, but when turning it back on as suggested above, the only thing on the screen is the iTunes & USB screen.  Does not go to "Connect to iTunes".

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