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when the power button on my macbook is pressed, the macbook freezes

144 Views 3 Replies Latest reply: Dec 10, 2012 10:07 AM by CMCSK RSS
jeffreykicken Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 7, 2012 12:17 PM

todat i got my macbook pro 13'' 2012 back after a replaced logicboard. but now when i press the powerbutton when the macbook is already on the macbook freezes. it does nothing. when you press it for a few seconds the macbook turns off en can be restarted, but then the problem reaccures. i didn't have this problem before the replacement, so how can i fix this?

MacBook Pro, OS X Mountain Lion (10.8.2)
  • CMCSK Level 6 Level 6 (10,200 points)

    jeffreykicken wrote:

     

    todat i got my macbook pro 13'' 2012 back after a replaced logicboard. but now when i press the powerbutton when the macbook is already on the macbook freezes. it does nothing. when you press it for a few seconds the macbook turns off en can be restarted, but then the problem reaccures. i didn't have this problem before the replacement, so how can i fix this?

     

    Take the computer back to the repair shop.  Apple has a 90 day warranty on all repairs.  You should NOT be repairing Apple's repairs.

     

     

     

     

     

     

     

     

     

     

     

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  • CMCSK Level 6 Level 6 (10,200 points)

    Call Apple Care ASAP.  Did you make note of your case number?  If the repairs will take awhile, you can request for a replacement.  If need be, you can ask to be transferred over to Customer Relations.  CR will cut through all the red tape.

     

     

     

     

     

     

     

     

     

     

     

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