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Numbers will not respond

195 Views 3 Replies Latest reply: Dec 10, 2012 11:41 AM by Wayne Contello RSS
dustiprincess Calculating status...
Currently Being Moderated
Dec 10, 2012 10:05 AM

I have a mac air using OS X version 10.8.2

 

I have keep all of my apps updated.  I have no current updates that need to be made.  I was using Numbers today and it was just left open from a previous session.  I "shared" a file by hitting share and email.  She could not get the file to open.  So I tried to email it to her again thinking I did something wrong because the file seemed incomplete.  I saved my current numbers project.  I closed my numbers app and then tried to re-launch it.  The color wheel came on.  I did a force close and reboot.  I tried to open numbers again and the color wheel came on.  I looked up the activity moniter and numbers shows open - but not responding. 

 

I have tried rebooting and force closing.  It will show my recent files but will not let me access anything in numbers.  It is completely unresponsive.  Please help!

 

Thanks ~

MacBook Air, OS X Mountain Lion (10.8.2)
  • Wayne Contello Level 6 Level 6 (12,625 points)
    Currently Being Moderated
    Dec 10, 2012 10:28 AM (in response to dustiprincess)

    Try removing the preferences for Numbers in your user space by navigating to the folder:

    "/Users/<your user name>/Library/Preferences"

     

    quit Numbers

     

    then location the file:

    com.apple.iWork.Numbers.plist
    and move it to desktop (just in case this is not the problem).
    start Numbers

  • Wayne Contello Level 6 Level 6 (12,625 points)
    Currently Being Moderated
    Dec 10, 2012 11:41 AM (in response to dustiprincess)

    I would say no reason to keep a corrupted file.  This kind of problem can happen when you force quit an application or your machine crashes.  I would not expect it to happen often.

     

    Regards,

    Wayne

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