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Mail bug in Mountain Lion

95268 Views 432 Replies Latest reply: Feb 7, 2014 10:16 AM by Big Rock RSS Branched to a new discussion.
  • nautilus2104 Level 1 Level 1 (0 points)
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    Dec 8, 2012 2:38 PM (in response to slurpee03)

    No the issue is when the message is moved to another folder ususally through a rule (ie all mail coming from a particular list is immediately moved to an "On My Mac" folder as soon as it is received). That seems to break something in Mail so replies use the defualt email not the email orginially sent and responded to.

     

    It's lovely that people want to help find a solution, but it's important to get a grasp of what the problem actually is.

  • Rumble Mac Calculating status...
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    Dec 10, 2012 5:38 PM (in response to YakkoW)

    If you haven't figured it out already, I was able to resolve this by adjusting the order of my mailboxes inside of Apple Mail. I simply moved my bob-work@example1.com mailbox (which is the one I wanted all my work emails to reply from) higher up on the Mailbox list, and this issue was resolved. Let me know if that works for you.

  • nautilus2104 Level 1 Level 1 (0 points)
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    Dec 10, 2012 5:41 PM (in response to Rumble Mac)

    No won't work. This is not the issue. I have 4 different email addresses that are sorted into mail boxes using filters. This solution does not fix this.

  • Rumble Mac Level 1 Level 1 (0 points)
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    Dec 10, 2012 5:46 PM (in response to nautilus2104)

    I'm sorry to hear that. I was able to resolve my issue with this solution. My issue was 2 email addresses, one using exchange and the other using IMAP. We have two companies (and two domains) on a shared outlook exchange server. By reordering the mailboxes my exchange account went back to being the default reply-from email address (instead of IMAP). I also have 3 other gmail accounts in my Apple Mail, but those have not been a problem. Good luck with your issue, and I'm sorry this didn't resolve it.

  • wagaya Calculating status...
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    Dec 10, 2012 5:53 PM (in response to Rumble Mac)

    The suggestion is appreciated, but what you're describing is actually the problem, not the solution.

     

    Having all replies sent from whatever email account is at the top of a list is bizarre and problematic behavior. Replies should (by default) be sent from whatever account received them, as is done in every other email client out there (including pre-Mountain Lion Mail).

     

    I know it's not an issue for people who don't have multiple addresses, or who don't move messages out of the Inbox before replying (which is what seems to trigger the oddity), or who simply aren't concerned with whether reply accounts match recipient accounts. But for the rest of us, ML's Mail is truly an annoyance!

  • CMathis Level 1 Level 1 (0 points)
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    Dec 10, 2012 9:32 PM (in response to wagaya)

    The suggestion is appreciated, but what you're describing is actually the problem, not the solution.

    It's absolutely mind-blowing, how many times we have explained the problem and still people don't get it.

     

    There is no solution/fix/work-around - it's a bug in Mail and can only be fixed by Apple!

  • Kawanaut Level 1 Level 1 (50 points)
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    Dec 11, 2012 12:54 AM (in response to CMathis)

    Yep, but I reckon that with 18 pages in this thread, most people don't just read through them all but maybe just read the first few and then reply.

     

    CMathis wrote:

     

    It's absolutely mind-blowing, how many times we have explained the problem and still people don't get it.

     

    There is no solution/fix/work-around - it's a bug in Mail and can only be fixed by Apple!

  • Andy Lawniczak Calculating status...
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    Dec 11, 2012 4:01 AM (in response to Kawanaut)

    They don't have to read the whole thing, just the first few posts to see what the actual problem is.  I feel the same as CMathis here. And when i read that people are not experiencing the problem, i know that they don't understand what the problem actually is.

  • PrincetonMacUser Calculating status...
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    Dec 11, 2012 7:32 AM (in response to Andy Lawniczak)

    I have this exact same problem ... multiple e-mail addresses, rules that sort incoming mail into "On My Mac" folders ... and then the BUG so that when I reply to one of the e-mails in an "On My Mac" folder, it always sends from one default address, instead of from the addresss that received the message.

     

    This is a BUG that did not exist in previous versions of Mail. It did not occur in Lion, it's only been since I "upgraded" to Mountain Lion. Apple needs to fix it ASAP - please!

  • Kawanaut Level 1 Level 1 (50 points)
    Currently Being Moderated
    Dec 11, 2012 7:46 AM (in response to PrincetonMacUser)

    You don't need to say please in this forum - Apple most probably ain't reading what we write in here anyway, since it's user-to-user based   You should let them know via feedback, the more people who does that, the better chances of the bug being fixed: http://www.apple.com/feedback/

    PrincetonMacUser wrote:

     

    Apple needs to fix it ASAP - please!

  • stucollins Calculating status...
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    Dec 11, 2012 8:15 AM (in response to PrincetonMacUser)

    Is it a bug though if it isn't happening to everyone? I know it MIGHT not help, but thats why I posted the thing about double checking your outgoing mail servers and making sure every email address has an independent one. Shoot me down if it doesn't work or if you've already checked, but if you haven't then might as well take a look.

  • Andy Lawniczak Level 1 Level 1 (0 points)
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    Dec 11, 2012 8:18 AM (in response to stucollins)

    It IS happening to everyone.  Some people just don't understand the problem or how to re-create it.  Of course, if you only have one email address or keep all emails in their default inboxes you won't see the problem, but everyone is having the same problem.

  • stucollins Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2012 8:20 AM (in response to Andy Lawniczak)

    Ok well I have multiple email addresses, what exactly is the problem? I'm sure we'd understand if someone explained differently.

  • Andy Lawniczak Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2012 8:30 AM (in response to stucollins)

    Emails that are replied to from any folder that is NOT the actual inbox (for example those that are moved by a rule or archived or whatever) will reply from your default email address and NOT the email address that the email is addressed to. Does that make sense now?

     

    About a month ago, i had a different issue with Apple and had the tech also check this and they replicated the problem perfectly and submitted a ticket.  They had not heard of the problem before that, however.

  • midian42 Calculating status...
    Currently Being Moderated
    Dec 11, 2012 9:57 AM (in response to markmal)

    Having the same problem. I use rules for all of my forums and email lists. Having to remember to change the email is a *huge* annoyance because it causes bounced emails when it's not right. I also have businesses and wrong email addresses cause me a great deal of stress when I'm trying to keep my personal and business lives separate.

     

    I'm also not at all pleased that RSS was removed.

     

    It seems like with every "upgrade" they make, I like Apple less. The only thing it's got going for it nowadays is the lack of viruses and the lack of those stupid ads and hidden software bundled into every bit of PC software available. I've been a mac user since the 90s, and now I'm actually considering buying a PC for my next computer.

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