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Purchassed Music

1378 Views 12 Replies Latest reply: Dec 13, 2012 4:44 PM by ernie goldstein RSS
ernie goldstein Level 1 Level 1 (80 points)
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Dec 9, 2012 5:50 PM

Is there a bug in itunes11. It seems that when I now purchase music sometimes the music is added to my library & sometimes it just goes to the cloud. I then have to go to the itunes store, click on purchased music,find what I just bought & then click on the cloud icon so the music gets added to my library.

iMac, OS X Mountain Lion (10.8.2), Lion installed
  • DJChad Level 1 Level 1 (0 points)
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    Dec 10, 2012 4:41 PM (in response to ernie goldstein)

    Hi Ernie,


    Can you explain perhaps where you are purchasing the music to begin with?  Are you:

    1. purchasing on your iDevice and its not downloading automatically to your computer,
    2. purchasing on your computer and not downloading on your computer
    3. purhcasing on your computer and not downloading automatically to your iDevice (ie iPhone, iPod Touch, iPad, etc...)


    You may want to check these settings to ensure they are set correctly to get the behavior you are automatic behavior you are looking for:


    • In iTunes 11(for MAC), go to iTunes -> Preferences -> and click on the Store tab/icon at the top.  You will probably much want every box checked except the few at the bottom about feedback and playback.  Note: the automatic downloads only occurs when you 1) start iTunes, and 2) Click on Store -> Check for Available Downloads.  
    • On your iDevices, go to settings, iTunes & App Stores, and then turn Music = ON if you want new purchases from the iTunes store to automatically download.  Note: you will need to watch your space constraints if you generally keep your iDevice pretty full of content at all times. 


    Give that a go and see if it helps you any further. 

  • DJChad Level 1 Level 1 (0 points)
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    Dec 10, 2012 7:21 PM (in response to ernie goldstein)

    That all looks really weird on my iPhone.  Ill look at it all later.


    I had an issue with new episodes of a tV show downloading but then not showing in library.  I closed out of iTunes and Reopened it. I then saw the newly downloaded TV Shows. I'm working with Apple on a separate issue of shows showing up new but as watched vs unwatched.  It could be related because when I manually mark them as watched and them check for downloads again they go back to watched.  But not all files/shows do it.  It seems random at this stage.


    But see if the close reopen works for you next time you buy.  You could also text with free music or TV shows offerred on iTunes.

  • DJChad Level 1 Level 1 (0 points)
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    Dec 10, 2012 7:55 PM (in response to ernie goldstein)

    Actually I would try the close / reopen method.  Because in once case I went to purchased, redownloaded from the cloud, and closed / reopened later... I had 2 copies of the same episodes ;)

  • DJChad Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 10, 2012 8:33 PM (in response to ernie goldstein)

    Ya - see what happens next time with the close / reopen.  I thought something hiccuped with the iTunes Store that night/day.  And I had woken up with the flu, chills and fever that day.  So I cant be too sure if it was me or iTunes.  LOL 


    Okay - getting rid of a single song is sorta tricky.  You have to get to a song listing some way, somehow.  One way is to pull up the album it is from, and then touch and slide from right to left (or perhaps left to righ - going off memory here).  You wil see a DELETE button off to the right in red. 


    Note: doing this in a playlist will only delete the song from the playlist.  You have to be in the album song listing or the list of songs in the Music App. 


    That is how to do it on the iOS device.  Do you need to know how to also delete it from iTunes Match?  If its an iTunes Purchase it will always be available and not count toward your limit.  So no need to remove it, not would you want to in case you need it.    That is the nice thing about iTunes Match and iTunes in the cloud... its a free way to back up your media. 

  • DJChad Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2012 7:13 PM (in response to ernie goldstein)

    Ya - I saw a few other threads tonight that said you cant delete individual albums/songs from MUSIC if iTunes match is enabled.  I do iTunes WiFi Sync now with my computer and iPhone/iPad. 


    I find that most of my new music comes from iTunes anyway any more.  I was a DJ for 10+ years and got tons of music from a number of sources. So iTunes Match was a nice option, but I had to select half my library to try it out.  It just was not worth splitting my library up to stay under 25k songs. 


    I also just bought new music from iTunes tonight.  It downloaded pronto and was visible and available right away in iTunes 11.  It wasn't due to a cloud view or something because it didnt have the little iCloud download icon next to it.  I just sync'd them to my iPhone 5. 


    So perhaps its an iTunes Match/iTunes 11 combo issue? 


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