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HT1925: Removing and Reinstalling iTunes and other software components for Windows XP

Learn about Removing and Reinstalling iTunes and other software components for Windows XP

HT1925 my ipad is frozen.  nothing works.  i can't restore it and the wifi is in airplane mode.

120 Views 0 Replies Latest reply: Dec 11, 2012 3:22 AM by lacralle RSS
lacralle Calculating status...
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Dec 11, 2012 3:22 AM

my i pad is frozen.  I can't restore it.  I took off icloud because it seemed to start after it was added.  I also get an error message on start up saying that my Apple sync initiater exe did not have an entry point.  i have tried to restore from itunes and i can't .

Tap this button to begin:

 

 

Open iOS Diagnostics

 

 

 

 

Your ticket number is 99861.

iPad, iOS 6.0.1, it is in airplane mode

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