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ipod classic does not show in itunes 11

1187 Views 3 Replies Latest reply: Jan 4, 2013 6:04 AM by pmw5 RSS
carrottop11 Calculating status...
Currently Being Moderated
Dec 1, 2012 7:23 PM

I just upgraded to itunes11 and I have an ipod classic 80Gb and it is not recognized when plugged in to try to sync. 

iPod classic
  • bbrotschi Calculating status...
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    Dec 11, 2012 6:30 AM (in response to carrottop11)

    I have the iPod Classic (160 GB version), same thing happended to me. I also attempted to uninstall iTunes (completely) and install iTunes 11 (for Windows 64 bit), same results. When I connect the iPod to the computer, it attempts to install a driver (Apple Mobile Device USB Driver) and then fails. This seems to be a re-occuring theme with iTunes for Windows releases.

  • bbrotschi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 16, 2012 6:50 PM (in response to bbrotschi)

    OK, so I guess that I am the only person experiencing this issue., could have contained the fix. I accepted the installation of the new version, which installed without error. The problem of not being able to recognize my iPod classic persists.

  • pmw5 Calculating status...
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    Jan 4, 2013 6:04 AM (in response to bbrotschi)

    I have exactly the same problem.


    I just called Apple Support who said they have no record or knowledge of anyone having problems syncing iPod Classic with iTunes v11...


    I told the guy I suspected it may be a bug with v11 as there were lots of similar posts here and he said Apple don't monitor these pages......


    Looks like we're on our own.


    Maybe time to go Samsung Galaxy?


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